Senior QA Lead – ServiceNow Automation (AutomatePro)
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Role Overview
We are looking for a Senior QA Lead with deep expertise in ServiceNow automation to lead and scale test automation and deployment automation using AutomatePro. This role will be a key contributor within the ServiceNow COE responsible for automation strategy technical leadership and enablement across the SNOW portfolio.
Key Responsibilities
Own and drive automation strategy and execution for ServiceNow programs using AutomatePro.
Architect design and oversee test automation and deployment automation frameworks.
Act as the primary QA automation lead for complex SNOW initiatives and releases.
Mentor and guide QA engineers and automation teams ensuring best practices and consistency.
Troubleshoot and resolve high-complexity automation integration and CI/CD issues.
Partner with SNOW Architects DevOps and delivery leaders to embed quality into the SDLC.
Define and enforce automation standards reusable components and governance models.
Support onboarding and enablement of large SNOW teams as automation scales.
Review automation designs and code to ensure quality performance and maintainability.
Provide visibility into automation metrics risks and improvement areas.
Required Skills & Qualifications
- 69 years of experience in QA test automation and automation leadership.
- Strong hands-on and leadership experience with AutomatePro (mandatory).
- Deep understanding of the ServiceNow platform (ITSM ITOM HRSD or related modules).
- Proven experience leading ServiceNow testing and automation at scale.
- Strong knowledge of CI/CD pipelines deployment automation and DevOps practices.
- Experience designing automation solutions for enterprise-scale environments.
- Excellent analytical troubleshooting and decision-making skills.
- Strong stakeholder management and communication capabilities.
Good to Have
- Experience working in a ServiceNow COE or enterprise automation program.
- Exposure to automation rollouts across large portfolios (300 users).
- ServiceNow and/or AutomatePro certifications.
- Experience working with multiple vendors and offshoreonsite delivery models.
Required Experience:
Senior IC
Key Skills
- Change Management
- Corporate Communications
- Apache Commons
- Compensation
- Civil Quality Control
