Air Export Agent
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Job Location:
Alajuela - Costa Rica
Monthly Salary:
Not Disclosed
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
Scope of Position
Ensure timely and accurate movement of freight and information while providing exceptional customer service within the Air Export Department.
Major Duties and Responsibilities
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace Air Export files and reporting
- Use Workflows on daily basis
- Ensure arrival notices are communicated to overseas and customers
- Ensure accurate and timely client and Service Providers billing
- Interact with our customers in arranging their international shipments meeting customer service standards
- Contribute to maintaining good relationships with suppliers (Airline carriers trucking companies and others involved)
- Meet compliance at all times with internal and external regulations in accordance with government regulations
- Understand department process flow looking for best practices to improve operational efficiency and productivity
- Ensure all customers standard operating procedures are in place and updated
- Meet Key Performance Indicators standards in accordance with the Companys procedure
- Overseas communications timely responses to emails and requests (internal and external)
Qualifications :
- 6 months to 1-year related experience and/or training; or equivalent combination of education and experience
- Understanding of air documentation process a plus
- Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results
- Pro-active strong organizational skills
- Good computer skills (Excel Word PowerPoint)
- Fluent in English and Spanish required. English level B1 or above
Additional Information :
Expeditors offers excellent benefits:
- Paid Vacation Holiday Sick Time
- Health Plan: Medical
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Business Intelligence
- Electro Mechanical
- Bluetooth
- Barista
- Accident Investigation
About Company
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 ... View more
