Customs Clearance Agent

Alajuela - Costa Rica

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Prepare in a precise manner the technical notes necessary for the import of goods respecting each process in terms of documentation and information in search of their approval in an agile and efficient manner.
To provide our customers both internal and external with an excellent service at the highest professional level that guarantees the correct declaration of goods.

KEY RESPONSIBILITIES:

Operations:

VUCE 2.0 System Management
Log entry in VUCE 2.0
Basic knowledge at Delimp
Verification of the Notes required for each procedure
Direct request to the customer in copy to the agent
Prepare the permit completely with all the necessary information either by VUCE 2.0 or Expo accounting
Request for payments in the Technical Notes that require it
Knowledge and use of the events used in the Expeditors system for the control of the Import operation.
Check and update the WF daily at least twice at the beginning of the workday and after lunch.
Notify Customer Service as soon as a permit is approved
Analyze and correct errors in exchange for a rejection
Enforce the established times for the approval of permits
Knowledge of the use of the EDOC (scanning of documents correct labelling) the corresponding FAD is saved
Any other functions required according to the current operation.

Customer:

Response to email opportunity (internal and external customers).
Support for consultations on operational issues times and consultations on processes.
Advice to our clients. (operational compliance)
Make sure to maintain the operational times agreed with the client or their corresponding support.
Clear effective and professional communication with the client.

Finance:

Request for transfers to the different regulatory entities of each Technical Note
Making payment via VUCE 2.0 for NT 53

Compliance:

Enforce Trade Compliance Policy
Promote compliance with all policies and regulations associated with customs issues through recommendations training or any other activity aimed at the customs team.
Proactively promote the use of all company regulations and policies.
Alert in case of a breach of the rules

Culture:

Proactively promote the 10 attributes of Expeditors culture: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolution Sense of Humor Visionary.

Systems:

Use Expeditors systems and tools such as Edoc Cfit WF dashboard or any other recommended.
Use of Delimp
Use of the TICA System
Uses of VUCE and VUCE 2.0 systems
Be open to implementations changes improvements in the systems you use to perform your functions
Participate in and recommend changes to the systems improvements used in the processes it manages.
Using inside for Expeditors-related queries

Customer:

Respuesta oportunidad de correos (clientes interno y externo).
Soporte de consultas sobre temas operacionales tiempos y consultas sobre procesos.
Asesoramiento a nuestros clientes. (operacionales compliance)
Asegurarse de mantener los tiempos operativos pactados con el cliente o su correspondiente respaldo.
Comunicación clara efectiva y profesional con el cliente.

Qualifications :

KNOWLEDGE SKILLS AND BEHAVIOURS:

Knowledge:

Knowledge of the different processes for each Technical Note
Be up-to-date on new practices in development
Be updated on issues related to the national customs field.
Any other items that are required under the current operation.

Skills:

Proactivity.
With a great sense of attention to detail.
Orderly organized.
Great sense of integrity
With a sense of urgency and empathy
Person who implements solutions according to the needs of the customs department according to their experience.
Management of Excel Word PP systems.
Ease of speech.

Behaviors:

Good personal relationships.
Self-reflective and open to feedback

Education and experience:

Studying in Customs/International Trade
Knowledge of English.
Knowledge in Technical Notes

Additional Information :

Expeditors offers excellent benefits

Employee Stock Purchase Plan
Training and Personnel Development Program

All your information will be kept confidential.

Remote Work :

Employment Type :

Full-time

Prepare in a precise manner the technical notes necessary for the import of goods respecting each process in terms of documentation and information in search of their approval in an agile and efficient manner.To provide our customers both internal and external with an excellent service at the highes...

Prepare in a precise manner the technical notes necessary for the import of goods respecting each process in terms of documentation and information in search of their approval in an agile and efficient manner.
To provide our customers both internal and external with an excellent service at the highest professional level that guarantees the correct declaration of goods.

KEY RESPONSIBILITIES:

Operations:

VUCE 2.0 System Management
Log entry in VUCE 2.0
Basic knowledge at Delimp
Verification of the Notes required for each procedure
Direct request to the customer in copy to the agent
Prepare the permit completely with all the necessary information either by VUCE 2.0 or Expo accounting
Request for payments in the Technical Notes that require it
Knowledge and use of the events used in the Expeditors system for the control of the Import operation.
Check and update the WF daily at least twice at the beginning of the workday and after lunch.
Notify Customer Service as soon as a permit is approved
Analyze and correct errors in exchange for a rejection
Enforce the established times for the approval of permits
Knowledge of the use of the EDOC (scanning of documents correct labelling) the corresponding FAD is saved
Any other functions required according to the current operation.

Customer:

Response to email opportunity (internal and external customers).
Support for consultations on operational issues times and consultations on processes.
Advice to our clients. (operational compliance)
Make sure to maintain the operational times agreed with the client or their corresponding support.
Clear effective and professional communication with the client.

Finance:

Request for transfers to the different regulatory entities of each Technical Note
Making payment via VUCE 2.0 for NT 53

Compliance:

Enforce Trade Compliance Policy
Promote compliance with all policies and regulations associated with customs issues through recommendations training or any other activity aimed at the customs team.
Proactively promote the use of all company regulations and policies.
Alert in case of a breach of the rules

Culture:

Proactively promote the 10 attributes of Expeditors culture: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolution Sense of Humor Visionary.

Systems:

Use Expeditors systems and tools such as Edoc Cfit WF dashboard or any other recommended.
Use of Delimp
Use of the TICA System
Uses of VUCE and VUCE 2.0 systems
Be open to implementations changes improvements in the systems you use to perform your functions
Participate in and recommend changes to the systems improvements used in the processes it manages.
Using inside for Expeditors-related queries

Customer:

Respuesta oportunidad de correos (clientes interno y externo).
Soporte de consultas sobre temas operacionales tiempos y consultas sobre procesos.
Asesoramiento a nuestros clientes. (operacionales compliance)
Asegurarse de mantener los tiempos operativos pactados con el cliente o su correspondiente respaldo.
Comunicación clara efectiva y profesional con el cliente.

Qualifications :

KNOWLEDGE SKILLS AND BEHAVIOURS:

Knowledge:

Knowledge of the different processes for each Technical Note
Be up-to-date on new practices in development
Be updated on issues related to the national customs field.
Any other items that are required under the current operation.

Skills:

Proactivity.
With a great sense of attention to detail.
Orderly organized.
Great sense of integrity
With a sense of urgency and empathy
Person who implements solutions according to the needs of the customs department according to their experience.
Management of Excel Word PP systems.
Ease of speech.

Behaviors:

Good personal relationships.
Self-reflective and open to feedback

Education and experience:

Studying in Customs/International Trade
Knowledge of English.
Knowledge in Technical Notes

Additional Information :

Expeditors offers excellent benefits

Employee Stock Purchase Plan
Training and Personnel Development Program

All your information will be kept confidential.

Remote Work :

Employment Type :

Full-time

Key Skills

Computer Science
Continuous Integration
Fraud
Intake Experience
Law Enforcement
Usability
Analysis Skills
Computer Forensics
Driving
Teaching
Counterintelligence
Sass

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About Company

Expeditors

Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 ... View more

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