In Room Dining Server (Full-Time)

To serve guests in a professional and polite manner while maintaining the Royal Yorks high standards of food and beverage quality presentation and sanitation. To create a hospitable atmosphere to all internal and external guests while maintaining a professional image in an organized and efficient work area.

• Consistently offer friendly and efficient service and exceed guest expectations
• To respond to guest orders and requests in a timely fashion
• Ensure that the work area is clean neat and sanitized pre post and throughout shift
• Ensure that all equipment is in good working order and to report any malfunctions to your direct supervisor/manager
• Bartending and guest suite serving will be required including amenity orders
• Be knowledgeable of all menu items and dietary requirements being prepared to answer any guest questions in a concise manner
• Ensure accuracy when reading room numbers cover count guest name food and beverage items and specific guest requests
• Complete all assigned side duties including mise-en-place
• Attend all pre-shift briefings and any meetings designated by the supervisor
• Use cooperation and teamwork to provide guests with quality and prompt service
• Be accountable in handling end of shift reports and closing of bills
• To have full understanding of the correct use of dishware glassware and cutlery
• The server will have read and understood all hotel policies and procedures rules and regulations as outlined in the employee handbook
• Ensures tables and trays are removed from guest suites hallways main and east landings in a prompt manner
• Adhere to ALL Safe Standards ensuring all hygiene and prevention measures are being met
• Adhere to alcohol handling procedures and policies
• Adhere to all LQA standards set for the department 
• Will work weekends holidays and shift work as scheduled
• Any other tasks as assigned

Qualifications :

• Smart Serve training program certification
• Previous experience in food and beverage
• Cash handling/transaction abilities and a working knowledge of POS Systems
• Excellent interpersonal and team player attitude
• Thoroughly organized and attention to detail oriented individual
• Must be knowledgeable of food products cooking methods wines and spirits
• Fluent in English
• Excellent Computer Skills
• Ability to multi-task

Physical Aspects of Position include but are not limited to the following: 

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• May require kneeling pushing pulling lifting
• May require ascending or descending ladders stairs and ramps

Additional Information :

Whats in it for you 

• Free Meals: Healthy meals on us every shift. 
• Travel Discounts: Sweet deals at Accor hotels worldwide. 
• Dry Cleaning: Free dry-cleaning for your work gear. 
• Skill Up: Custom learning programs to boost your talents. 
• Impact: Join our Health & Wellness Sustainability and DEI Committees. 
• Level Up: Unlock new career heights with exciting growth paths. 

BE PART OF OUR FUTURE. 

Another stunning chapter for the iconic Fairmont Royal York has begun and we invite you to be a part of it. If you are passionate about hospitality driven by excellence and eager to contribute to an esteemed institution we want to hear from you. Join us and help shape the future of one of Torontos most treasured landmarks. 

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. 

Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact in confidence:  

Our Commitment to Diversity & Inclusion: At Fairmont Royal York we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds perspectives and talents of the individual. As an Equal Opportunity Employer we provide equal access to opportunities. We welcome applications from all qualified candidates. 

Remote Work :

No

Employment Type :

Full-time