1. Job Purpose
Software Operations department is part of the TD Synnex Regional Innovation Business Services (RiBS) based in Barcelona.
You will manage the procurement activities for software vendors and stakeholder relationships and also you will be part of a multi-cultural and dynamic group that is driving a digital transformation of our service. Our aim is to improve the day to day activities to be able to increase our partners satisfaction.
2. Accountabilities:
You will be responsible for
> Purchase order management
- Process purchase orders (create modify control and follow up) according to SLAs and vendor specifics.
- Understand apply and be aligned with the vendors business licensing programs.
- Monitor license confirmations and ensure deliveries on time.
- Follow up of invoicing and solve price discrepancies.
> Internal customer and vendors account management
- Daily regular management information to internal and external stakeholders as required with responsibility for data integrity.
- Direct accountability for key metrics of specific vendor set.
- Identify monitor and solve incidents.
> Order quality analysis
- Provide analysis of order quality per vendor and country on a monthly basis.
- Strive for improvements e-commerce tools efficiency and drive changes for the assigned accounts.
> Coordination with other areas/departments
- Coordinate with local teams and other RiBS departments to ensure a proper process performance and customer satisfaction.
- To own and manage through to completion any ad-hoc projects as defined by the Software Operations Manager.
3. Knowledge Skills and Experience
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Technical skills:
Experience with SAP and BW
Experienced MS Office user (mainly MS Excel)
Proficient English speaker (and optionally other languages German French Italian)
Strong purchasing management and controlling skills with ability to understand and resolve problems
Soft skills:
Strong communication skills and customer-oriented
Analytical organized with ability to plan and juggle multiple priorities and maintain focus
Ability to work under pressure
Proactive and self-motivated
Effective team work with internal customers and stakeholders in problem solving
Adaptation to a changing environment
Flexibility on working hours (Q-end bank holidays etc.)
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Key Skills
At TD SYNNEX our values guide everything we do: Together We Own It We Dare to Go We Grow and Win and above all We Do the Right Thing. These principles shape how we work with each other our partners and our communities as we drive innovation and create lasting impact.
Whats In It For You
Dont meet every single requirement Apply anyway.
At TD SYNNEX were proud to be recognized as a great place to work and a leader in the promotion and practice of diversity equity and inclusion. If youre excited about working for our company and believe youre a good fit for this role we encourage you to apply. You may be exactly the person were looking for!
Required Experience:
IC
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