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Role summary:
An exciting opportunity has arisen for a Facilities Coordinator to join JLLs Integrated Facilities Management business. The Facilities Coordinator will manage operational activities in accounting and finance maintenance and operations vendor oversight purchasing of material equipment & supplies occupancy services and helpdesk.
Client/Stakeholder Management
Provide superior customer service to meet on-site clients expectations
Procurement & Vendor Management
Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors works)
Assist in the procurement of vendors and services as required
Finance Management
Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner
Ensure prompt and accurate management of purchase orders in client system and JDE.
Health & Safety Management
Conduct regular walk-around inspections to ensure safety procedures are in place and working and raise the relevant request where necessary
Assist in carrying out safety procedures when needed
Ensure all activities are carried out in accordance with Health & Safety policies
Manage daily health & safety issues maintaining records of the fire and safety teams/fire drills/safety equipment/training emergency plan and signage
Assist in the H&S procedures management of all contractors on site to ensure they meet legal requirements
Site Operations Management
Assist in the implementation of Industry Best Practice operations
Raise and help to resolve problems associated with all building maintenance services.
Conduct site inspections and assessments to ensure all building procedures and performance measures are always maintained
Manage local housekeeping and make sure to keep office area storage spaces meeting rooms reception and all general areas neat and tidy
Keep track of planned preventative maintenance works and log and follow up on reactive works accordingly
Seek ways to constantly reduce costs and improve operational standards
Maintain premises in neat and good working condition at all times
Maintain duplicate office keys in good order
Support regional FM with fit out works and projects around the office
Provide specific assistance to the project management team as needed or requested and during moves and refurbishments
Risk Management
Assist in the implementation and management of property risk management program
Support the implementation and monitoring of disaster recovering and business continuity plans
Follow established escalation procedures and incident reporting procedures
Adhere to JLLs business conduct by ensuring compliance with the firms guidelines procedures and strategies
Achieve Key Performance Indicators and Service Level Agreement targets
Prior experience in facilities property management hospitality or related field (preferred)
Knowledge of local occupational health and safety requirements critical facilities and vendor management for specialized services is advantageous
Understanding of basic technical aspects of property (Computer Room Air-conditioning Chiller system Fire Protection system Mechanical & Electrical system BMS system) is advantageous
Problem-solving skills capacity to deal with ambiguity and solve complex problems effectively
The ability to effectively deal with stressful situations
The ability to work independently
You also need to be:
Self-motivated; confident & energetic
Flexible able to adapt to rapidly changing situations
Goal-oriented able to focus on meeting all performance targets
Strong communicator good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener
Critical Competencies for Success
Firm First mind-set
Able to cooperate and work well with others to meet targets
Support the team effectively as and when needed
Proven ability to commit to flawless execution while complying with firms procedures and standards
Client Focus & Relationship Management
Demonstrate and ensure to instil a culture in the team that match our I am JLL core behaviours and values of being an Expert Proactive Innovative Versatile Team Player and valuing the Customer
Able to interact with the general client staff & vendors with ease
Ability to manage conflict and conflicting priorities
Demonstrates ability to work with vendors to deliver efficient services
Demonstrates proactive & professional approach to customer service
Has a customer-oriented attitude
Project Management & Organizational Skills
Proven ability to manage multiple and complex operational matters on a daily basis
Demonstrates ability to prioritize and manage the completion of projects in an efficient and timely manner
Location:
On-site Lisbon PRTIf this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!
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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Provides business consulting; investment banking services including corporate finance and investment advisory on mergers and acquisitions; asset management services including fund, portfolio and wealth management; real estate property management and brokerage services.