Ecommerce Analytics Manager
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
Permanent
From 70000 Pension BUPA ShareSave 6.6 weeks holiday Hybrid Working
Southampton Store Support Office
We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores our people and our whole business with everything it takes to help our millions of customers create a home theyll love. Join us as an Ecommerce Analytics Manager and youll be a big part of this.
Role Purpose: This role sets and delivers our digital analytics strategy for B&Q (UK and ROI) and Tradepoint enabling digital growth through reporting solutions and actionable insights. A strong leader with a passion for nurturing and empowering talent and proven analytical expertise the Ecommerce Analytics Manager will proactively identify opportunities for continuous improvement leveraging an extensive toolset to build out actionable insights and reporting helping to increase the understanding and use of digital analytics both within the team and across multiple functions.
Whats the job
- Develop the Analytics strategy and roadmap enabling the team to set clear priorities.
- Lead the Digital Analytics team in building a world-class servicedelivering actionable insights to drive business growth.
- Cultivate a high-performing team through mentorshipcoachingand trainingpromoting a culture of learningempowermentand collaboration.
- Support sub-team leads to manage the digital insights and report development backlog using agile management practices to prioritise effectively across the varying analytical needs.
- Establish standardised and best-practice methodologies across the Digital Analytics teamensuring operational excellence.
- Forge strategic partnerships with stakeholders across EcommerceMarketplaceand Customer functionsinfluencing the digital agenda through data-driven insights.
- Help to influence and shape the Performance Marketing and broader Digital strategy through insights and detailed market analysis
- Maintain deep subject matter expertise in digital analyticsidentifying opportunities to leverage emerging technologies and platforms enabling continuous improvement in how the team resolves complex problems - looking beyond existing methodologies
- Collaborate with key stakeholders to facilitate data-driven decision-making for all digital activitiesincluding marketingtradingand web development.
- Champion a customer-centric approachleveraging data to understand customer behaviour and enhance the omnichannel experience.
- Develop a comprehensive reporting suite that provides a holistic view of customer journeys across digital touchpoints.
- Employ Google AnalyticsContent Squareand other analytical tools to uncover customer insights and drive continuous improvement.
- Foster a commercially-driven mindset within the teamensuring solutions deliver maximum value and are iterated swiftly whilst responding to changing business priorities developing plans to deliver based on the business environment
- Work in partnership with the Group Functions (Data Platform Team and Measurement) to ensure solutions meet the needs of B&Q and further our digital analytics capabilities
- Build strong relationships with leadership teams across the B&Q and Kingfisher
What we need:
- Exceptional leadership skills with a proven track record of developing high-performing teams
- Strategic relationship builder with the ability to foster collaboration and drive alignment
- Excellent communication and presentation skills adept at conveying complex information to diverse audiences
- Proven ability to balance multiple priorities and stakeholders ensuring engagement and alignment
- Extensive experience leading analytical insight teams in an e-commerce retail or digital context
- Deep understanding of the analytical tools and technologies landscape
- Highly proficient user of Google Analytics BigQuery SQL Microsoft Excel and behavioural analytics tools
Whats in it for me
As part of a great team youll be valued for who you are.Were committed to making B&Q more diverse and representative of the communities we serve where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary our benefits package includes an award-winning pension scheme bonus ShareSave options 6.6 weeks holiday payroll giving an Employee Assistance Programme shopping discounts colleague wellbeing benefits and lots more!
So we can support you during the application or interview process please contact for any recruitment adjustments.
Required Experience:
Manager
Key Skills
- Adobe Analytics
- Data Analytics
- SQL
- Attribution Modeling
- Power BI
- R
- Regression Analysis
- Data Visualization
- Tableau
- Data Mining
- SAS
- Analytics
About Company
Kingfisher plc is an international home improvement company with over 1,360 stores in nine countries across Europe. We operate under retail banners including B&Q, Castorama, Brico Dépôt, Screwfix, Tradepoint and Koçtaş, supported by a team of 77,000 colleagues
