The Assistant Student Services Coordinator will:

• Provide students with information on their Health Dental and coverage plans

• Process and validate student waivers/online opt-outs and family plan online applications.

• Maintain accurate records utilizing the RRC Colleague system and Gallivans internal system Custodian

• Coordinate policies and processes related to coverage eligibility and enrolment.

• Ensure students receive benefits cards upon request including MB Health assistance when applying for pharmacare.

• Assist students with claims applications and other plan related administration.

• Create and providing Student Orientations for the various RRC programs to both domestic and international audiences and how to access the plan and provide resources to support.

To be successful as an Assistant Student Services Coordinator you will need:

• 1 years of experience in a Customer Service role.

• Professional responsive resourceful flexible high energy positive work attitude and results driven with an interest in taking ownership and assuming accountability.

• Proficiency using Office 365 and the full suite of Microsoft Office applications (particularly SharePoint Teams Stream Apps One Drive Outlook Word Excel and PowerPoint.

• Superior time management and multitasking skills and the ability to prioritize tasks to work in high-pressure situations and respond to conflicting demands changing priorities and tight deadlines with minimal supervision.

• Excellent communication (oral written and listening) with advanced listening skills to quickly discern and be able to respond to all types of telephone email and in-person enquiries.

• Flexibility to travel to various campuses including Exchange District Campus and Notre Dame Campus.

• Punjabi speaking considered an asset.

Whats in it for you:

• Learn by working alongside our experts

• Extended health care and dental benefits

• A retirement savings plan with company contributions

• Competitive compensation

We work with over 150 Canadian post-secondary organizations to offer student health and wellness programs. We have decades of experience in the student insurance market and continually put resources into being the most innovative and client-focused insurance consultant for post-secondary student organizations in Canada.

We believe that better care starts with better support. Client care is our first priority and our support team is committed to making student health and wellness solutions easy and convenient for the organizations we work with. We are committed to providing an inclusive accessible environment where all employees and clients feel valued respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and to creating an environment where every employeehas the opportunity toreach their potential. If you require an accommodation or an alternative format of any posting please reach out to .