Casino Shift Manager

Baton Rouge, LA - USA

Yearly Salary: $ 70000 - 72100

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

About Ballys Corporation

Ballys Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Ballys owns and operates 19 casinos across 11 states along with a golf course in New York and a horse racetrack in Colorado and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle UK expands its international reach. It also owns Bally Bet a first-in-class sports betting platform Bally Casino a growing iCasino platform Ballys Interactive International division (formerly Gamesys Group) a leading global interactive gaming operator and a significant economic stake in Intralot S.A. (ATSE: INLOT) a global lottery management and services business.

With 11500 employees its casino operations include approximately 17700 slot machines 630 table games and 3950 hotel rooms. Ballys also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Role:

Manages Table Games Slot Operations and assists Casino Beverage Departments for adherence to casino and governmental policies and regulations and supervises and directs all personnel within the departments with regard to daily shift operations to include scheduling training and team member development. Assist guests in every way possible in order to achieve the highest level of guest satisfaction.

Responsibilities:

Must be able to manage customer and employee relations efficiently.
Oversees gaming activity on a shift to ensure assets are safeguarded; Issues cards and dice
May act as a managerial representative on premises in the absence of Director of Casino Operations.
Ensures that facilities inside and out are clean safe and properly maintained.
Reviews department staffing levels based on volume of business and recommends adjustments.
Maintains a professional appearance at all time during shift and ensures all team members are appropriately uniformed and meet appearance guidelines.
Provides professional and friendly service according to standard service procedures while promoting positive guest relations.
Authorizes and approves guest complementaries and reimbursement within Company guidelines.
Reviews and recommends changes to departmental procedures and policies.
Communicates opportunities guest comments and irregularities to other Shift Managers and Casino Shift Manager.
Complies with all Internal Controls Company departmental and safety policies procedures and regulations.
Must follow the Thoughtful Service model at all times.
Performs duties as assigned by management

Qualifications:

High school diploma required
Bachelors Degree or equivalent experience or a minimum of 2 years related experience required and at least 6 years of table games work experience.
Previous experience managing table games operations in a similar resort setting.
Gaming license/registration as required by jurisdiction(s)
Ability to establish credibility and rapport with other leaders both within and outside the department.
Strong overall knowledge of table games operations dealing standards and rules.
Ability to effectively communicate in English both oral and written forms.

Whats in it for you:

Top industry pay
Tuition Reimbursement
401k with company match
Comprehensive health packages
Paid Time Off

Target Compensation Range:

$70000- $72100 annual salary

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job.â Duties responsibilities and activities may change at any time with or without notice.

Required Experience:

Manager

About Ballys CorporationBallys Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Ballys owns and operates 19 casinos across 11 states along with a golf course in New York and a horse racetrack in Colorado and holds OSB licenses in 13 jurisdiction...

About Ballys Corporation

The Role:

Responsibilities:

Must be able to manage customer and employee relations efficiently.
Oversees gaming activity on a shift to ensure assets are safeguarded; Issues cards and dice
May act as a managerial representative on premises in the absence of Director of Casino Operations.
Ensures that facilities inside and out are clean safe and properly maintained.
Reviews department staffing levels based on volume of business and recommends adjustments.
Maintains a professional appearance at all time during shift and ensures all team members are appropriately uniformed and meet appearance guidelines.
Provides professional and friendly service according to standard service procedures while promoting positive guest relations.
Authorizes and approves guest complementaries and reimbursement within Company guidelines.
Reviews and recommends changes to departmental procedures and policies.
Communicates opportunities guest comments and irregularities to other Shift Managers and Casino Shift Manager.
Complies with all Internal Controls Company departmental and safety policies procedures and regulations.
Must follow the Thoughtful Service model at all times.
Performs duties as assigned by management

Qualifications:

High school diploma required
Bachelors Degree or equivalent experience or a minimum of 2 years related experience required and at least 6 years of table games work experience.
Previous experience managing table games operations in a similar resort setting.
Gaming license/registration as required by jurisdiction(s)
Ability to establish credibility and rapport with other leaders both within and outside the department.
Strong overall knowledge of table games operations dealing standards and rules.
Ability to effectively communicate in English both oral and written forms.

Whats in it for you: