Senior Software Engineer
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Job Location:
Brooklyn, NY - USA
Yearly Salary:
$ 68000 - 103000
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Location:
4910 Tiedeman Road Brooklyn OhioLocation:
Mobile in office 2 days a week at 4910 Tiedeman Rd Brooklyn OH.
Job Summary
KeyBank is seeking a highly skilled Senior Software Engineer with deep expertise in Google Dialogflow or similar platforms Voice Bot and Chatbot development Google Cloud Platform (GCP) and to lead development initiatives for our Contact Center solutions. The ideal candidate will have strong technical leadership capabilities hands-on experience in building scalable conversational AI applications and a background in the finance industry.
Essential Functions
- Lead the design development and deployment of voice and chat-based conversational agents using Google Dialogflow or similar platforms and GCP services.
- Architect and implement -based microservices for high-performance secure and scalable solutions.
- Build and optimize voice-enabled and chat-enabled AI solutions for customer interactions across multiple channels.
- Collaborate with cross-functional teams to integrate conversational AI into enterprise workflows.
- Drive best practices in coding testing and deployment for cloud-native applications.
- Mentor junior engineers and provide technical leadership across projects.
- Ensure compliance with security and regulatory standards in the financial services domain.
Education
- Bachelors Degree (preferred)
- OR equivalent experience (required)
Work Experience
- 8 years of software engineering experience with at least 3 years in a lead role.
Skills
- Strong proficiency in JavaScript and modern frameworks.
- Expertise in Google Dialog flow or similar platforms Voice Bot and Chatbot development and GCP services.
- Proven experience in Contact Center technologies and integrations.
- Solid understanding of microservices architecture APIs and cloud-native design.
- Experience in the finance industry (preferred).
- Excellent problem-solving communication and leadership skills.
- Knowledge of CI/CD pipelines containerization (Docker/Kubernetes) and DevOps practices.
- Familiarity with Agile methodologies and enterprise-scale deployments.
Core Competencies
- All KeyBank employees are expected to demonstrate Keys Values and abide by Keys Code of Conduct.
Physical Demands
- General Office - Prolonged sitting ability to communicate face to face in person or on the phone with teammates and clients frequent use of PC/laptop occasional lifting/pushing/pulling of backpacks computer bags up to 10 lbs.
This position is NOT eligible for employment visa sponsorship for non-U.S. citizens.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $68000.00 - $103000.00 annually. Placement within the pay range may differ based upon various factors including but not limited to skills experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance.Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 01/30/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age genetic information pregnancy disability veteran status or any other characteristic protected by law.Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing
#LI-Remote
Required Experience:
Senior IC
Key Skills
- Spring
- .NET
- C/C++
- Go
- React
- OOP
- C#
- AWS
- Data Structures
- Software Development
- Java
- Distributed Systems
