People Operations Coordinator

Available Locations: Austin TX

What Youll Do

Cloudflare is growing our People team and were looking for an organized detail-oriented People Operations Coordinator to support the AMER People Operations team across the U.S. Canada and Mexico.

This role is ideal for someone with a project coordination or operations background who enjoys tracking work maintaining data integrity and supporting People processes in a fast-paced global environment. Youll work closely with People Operations Specialists HRBPs Payroll Benefits HRIS and Recruiting to help execute core People workflows and projects.

Maintaining accurate People data supporting employee lifecycle processes and keeping work moving forward through strong coordination are central to this role.

Responsibilities

Employee Lifecycle & Operations Support

• Support employee lifecycle transactions for the AMER region including onboarding transfers job changes and offboarding under the guidance of People Operations Specialists
  
  
• Coordinate onboarding documentation background checks and compliance-related materials
  
  
• Assist with employee data entry and updates in Workday and related People systems
  
  

Project & Process Coordination

• Support People Operations projects by tracking tasks timelines and dependencies
  
  
• Follow up with cross-functional partners to ensure deliverables are completed on time
  
  
• Assist with documentation of People processes workflows and standard operating procedures
  
  
• Help implement process updates and operational improvements
  
  

Systems Data & Auditing

• Maintain employee records and files ensuring documentation is complete and stored appropriately
  
  
• Perform routine and ad hoc data audits in Workday to support data accuracy and compliance
  
  
• Support manual data entry and cleanup efforts as needed
  
  

Employee Support

• Respond to employee and manager inquiries related to People Operations and Payroll through Zendesk or other channels (Tier 01)
  
  
• Act as a liaison between employees and People teams to help resolve basic issues
  
  
• Escalate complex questions or issues to Specialists or subject matter experts as needed
  
  

Confidentiality & Compliance

• Handle sensitive employee information with discretion and professionalism
  
  
• Support compliance initiatives and records administration under established processes
  
  

Qualifications

Required

• 13 years of experience in operations project coordination HR or a related role
  
  
• Strong organizational and time-management skills with the ability to manage multiple tasks and deadlines
  
  
• Experience working in systems and managing data; Workday experience strongly preferred
  
  
• High attention to detail and a process-oriented mindset
  
  
• Comfortable working with spreadsheets (Excel or Google Sheets)
  
  
• Strong written and verbal communication skills
  
  
• Customer-focused collaborative and proactive working style
• Project Management a plus!

Nice to Have

• • Experience supporting HR or People Operations teams
    
    
  • Exposure to enterprise environments or global organizations
    
    
  • Experience with ticketing systems (Zendesk or similar)
  • Experience with Workday or other HCMs
    
    
  • Interest in growing into a People Operations Specialist or HRIS-focused role
    
    

What Makes Cloudflare Special

Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.

Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something youd like to be a part of Wed love to hear from you!

This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via e-mail at or via mail at 101 Townsend St. San Francisco CA 94107.