Asone of the premier hospitality groups in Northern Indiana we are proud of our rapid growth and strong reputation for excellence in guest service and team development. We own and operate Marriott Hilton and IHG Brands. With multiple properties and new locations on the horizon we are expanding quicklyand so are the opportunities for our team members. Our newest acquisitions include two hotels in the Kentucky market and two in Mishawaka!
If you have a heart for service a passion for hospitality and a drive to grow youll feel right at home with us. We believe in promoting from within recognizing potential and investing in our people. Here youre not just filling a roleyoure building a career with a company that values your contributions and is committed to your success.
Job Summary/Objective
This position plays a major role in a guests experience. Consistency is a key element in a positive experience which is achieved by always following recipes. A bartender/server must be friendly outgoing and possess good communication skills. A bartender should be organized and able to think and act quickly and effectively while retaining self-composure.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to pass Responsible Service of Alcohol Test certification.
Welcome each guests personally within 30 seconds.
Communicate with guests using clear and enthusiastic words tone and body language at all times. Make guests feel appreciated through bartenders actions.
Work as a team with all hotel personnel to maintain an effective atmosphere and an efficient food and beverage service.
Work with others to keep all areas cleaned and stocked to company standards at all times.
Mix garnish and serve alcoholic and nonalcoholic drinks for patrons of bar and dining room following standard recipes.
Ring drink orders into computer immediately collect money from guests for drinks and food served and make change.
Arrange bottles and glasses to maintain an attractive display in agreement with company standards.
Wash and sterilize stemware.
Be attentive! Offer assistance before the guest has to ask for it.
Count drinks guests are served.
Place current bar tabs in front of guests at all times.
Monitor and ensure that no guest receives more than the allowed number of specific drinks.
Anticipate your guests needs. Follow the half-full rule when offering another drink. Be alert of guest signals (raising a hand making eye contact etc.) and acknowledge the guest to let them know the bartender will be right with them.
Learn guests names occupations and favorite drinks. You will make Courtyard Marriott a special place for them.
Serve alcohol responsibly.
Perform other duties as directed.
Prepare food menu items when necessary.
Competencies
Customer Focus.
Communication Proficiency.
Organizational Skills.
Stress Management/Composure.
Time Management.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates behind the bar and maybe work in close proximity to co-workers. The noise level in the work environment can be loud. Hazards may include but are not limited to cuts slipping and tripping.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Walk and stand during the entire shift.
Continuously reach bend lift carry stoop and wipe.
Remain stationary for long periods of time.
Frequently wash hands.
Be able to lift up to 35 lbs.
Be able to manipulate fingers hands and arms to cut measure pour serve carry and wipe.
Be able to hear and talk.
Good close and distance vision and ability to adjust focus between the two.
Position Type/Expected Hours of Work
This position regularly requires long hours and frequent weekend work.
Required Education and Experience
High school diploma or GED.
Prior experience working in a restaurant.
Basic knowledge of beer wine and spirits and familiarity with standard drink recipes.
Preferred Education and Experience
Prior experience as a bartender.
Additional Eligibility Qualifications
Must be 21 or older.
Must maintain an applicable state health and/or alcohol compliance card.
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Experience:
- Cooking: 1 year (Required)
- Customer service: 1 year (Required)
Work Location: In person