Senior Program Manager Strategic Programs

Braga - Portugal

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Hi Im Genevieve Moodley your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

We are looking for a Senior Program Manager to join our Strategic Programs division within the Professional Services organization. This role will be responsible for leading and managing internal strategic initiatives across the business including business change and transformation programs.

We are looking for a Senior Program Manager - Strategic Programs

Highly complex cross-functional programs delivery with matrix management of other Project Managers within the same project or multiple workstream.
Develop and execute end-to-end delivery strategies ensuring alignment across all project functions and stakeholders.
Guide and manage complex transformation projects or workstreams within large-scale programs.
Define and implement program approaches and plans coordinating multiple projects vendors and delivery teams.
Track KPIs benefits and program integration while facilitating PI (Program Increment) planning.
Create or approve project initiation documentation delivery approaches and success criteria.
Contribute to the project or program delivery strategy.
Deliver projects within agreed scope budget and timelines while managing risks issues and quality standards.
Implement delivery practices and methodologies; facilitate workshops meetings and requirement-gathering sessions.
Stay close to technical and functional details ensuring alignment between business and technical requirements.
Develop and execute stakeholder communication plans; facilitate senior-level discussions and governance meetings.
Create and manage project budgets
Proactively identify and address delivery challenges dependencies and change management needs.
Drive continuous improvement initiatives within the Delivery Practice or CSG enhancing efficiency and best practices.
Mentor and collaborate with less experienced Project Managers to support skill development and project success.

Is this opportunity right for you We are looking for candidates who:

Bachelors degree in Computer Science Engineering Business or a related field or equivalent experience.
Overall 10 years of professional experience including 5 years in program management.
Proven business acumen coupled with strong skills in organizational change management and communications
Strong knowledge of project management methodologies (Agile Waterfall etc.) and tooling (MS Project Jira Confluence ADO etc.).
Relevant certifications (e.g. PMP PRINCE2 or Agile certifications).
A seasoned project or delivery professional with strong expertise in managing large complex and multi-functional projects or workstreams.
A collaborative leader who excels at coordinating cross-functional teams and stakeholders to ensure seamless execution.
An organized and detail-oriented individual skilled in managing multiple project components timelines and deliverables.
Proven ability to lead and manage internal strategic programs across multiple business units.

CSGer Perks & Benefits:

Work from Home in-office or hybrid
Employee Belonging Groups
Healthcare: Dental Medical
Paid Vacation Volunteer and Holiday Time Off
And so much more!

Location(s):

Portugal South Africa Remote

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process please call us at 1 or email us at CSG provides accommodations for persons with disabilities in employment including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others whether theyre colleagues or customers. When our employees set their minds to something great things happen.

Integrity: Do whats right for our customers and our people while being authentic. We treat everyone with trust and respectthats just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences making it easier for people and businesses to connect with use and pay for the services they value most. For over 40 years CSGs technologies and people have helped some of the worlds most recognizable brands solve their toughest business challenges and evolve to meet the demands of todays digital economy.

By channeling the power of all we make ordinary customer and employee experiences extraordinary. Our people CSGers are fearlessly committed and connected high on integrity and low on ego making us the easiest company to do business with and the best place to work. We power a culture of integrity innovation and impact across our locations representing the most authentic version of ourselves to build a better future together. Thats just who we are. Learn more about CSG Inclusion & Impact here.

Required Experience:

Manager

Hi Im Genevieve Moodley your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.We are looking for a Senior Program Manager to join our Strategic Programs division within the Professional Services organization. This role will be responsible for l...