Branch Manager
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Job Location:
Pineville, LA - USA
Monthly Salary:
Not Disclosed
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Full-time
Description
Role: Branch Manager Reports To: Vice President of Operations
Job Summary: The Branch Manager will direct and supervise the day-to-day operations at the assigned branch location ensure the delivery of quality customer service and oversee the achievement of organizational goals.
Duties and Responsibilities:
- Collaborates with corporate management and department management to set reasonable sales goals.
- Achieves sales and gross profit goals through teaching coaching and training of branch staff.
- Collaborates with VP of Operations to set branch performance standards. Standards may be based on financial and operational goals.
- Maintains a safe working environment in accordance with company policy and procedure.
- Maintains a proper certification and upkeep of all branch equipment and facilities.
- Conducts weekly staff meetings to ensure that goals and objectives are clearly communicated with branch staff; provides guidance and leadership to enable staff to meet these goals and objectives.
- Provides daily direction and communication to employees so that customer calls showroom walk-ins counter customers and deliveries are addressed in a timely and efficient manner.
- Leads employee performance reviews engages in and assists with corrective action in conjunction with Human Resources Department in a timely and effective manner.
- Identifies training needs and opportunities; assists developing monitoring and implementing those plans with employees.
- Maintains and develops positive relationships with existing and prospective clients while demonstrating excellent customer service and setting an example for other staff.
- Ensures the branch meets or exceeds the service expectations pertaining to each customer.
- Participates in community activities to promote the organization in conjunction with VP of Sales and Marketing.
- Manages P&L and Weekly Branch Reports as required by the VP of Operations
- Performs other related duties as assigned.
Required Skills/Abilities:
- Excellent interpersonal and customer service skills.
- Ability to exercise tact courtesy and ethics when dealing with vendors co-workers and customers.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Strong supervisory and leadership skills with the ability to effectively train others.
- Proficient with Microsoft Office.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 30 pounds at times.
- By signing below I have been made aware of the requirements of the position and certify that I am able to perform the duties assigned.
Required Experience:
Manager
Key Skills
- Sales Experience
- Financial Acumen
- Financial Concepts
- Management Experience
- QlikView
- Serving Experience
- Retail Sales
- Banking
- Securities Law
- Product Lifecycle Management
- Mentoring
- Supervising Experience
About Company
Customer service is a priority to ProSource, and we are dedicated to surpassing customers’ expectations. Come visit one of our locations in the Carolinas!
