Clerk 1

Nashville, IN - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Job ID: 65218

Position: Background Specialist

Department: TN DHS

Location: 460 Ninth Avenue Smyrna Tennessee 37167

Duration: 12 Months

This position will be on-site during the training period and then go to a hybrid schedule that is expected to be one day per week in the office.

Job Title: Background Specialist

SUMMARY

This classification performs professional background investigation work of average difficulty.
An employee in this class will examine documentation identify discrepancies prepare reports reconcile invoices and clear applicants for work in adult and childcare facilities.

RESPONSIBILITIES

Notifies applicants providers of rejection of returned fingerprints and provides instructions to applicants on being reprinted. Reconciles files and manually processes reprints if needed to ensure investigation is initiated.
Monitors and responds to inquiries regarding applicants background checks from
providers applicants and program staff. Reviews data in the partner applicant processing system and communicates status of investigation.
Reviews cases for which applicants have an excludable offense including criminal offenses that have been dismissed expunged retired or otherwise invalidated and performs manual case closures as needed.
Reconciles invoices to ensure accuracy and resolve discrepancies and submits for processing and payment to vendor.
Processes drivers checks applicant transfer requests authorization forms for transmittal of information and Federal Tax Information (FTI) name check requests.
Assists with any user acceptance testing for upgrades or changes to the applicant tracking system.
Builds and maintains strategic relationships with internal and external stakeholders and fosters collaboration between agencies.
Analyzes interprets and applies existing policies and procedures. Identifies suggests and implements recommendations to adapt to challenges and improve areas of opportunity.
Performs required registry checks monitors for receipt of results and ensures results are in the applicant tracking system.
Creates and issues letters to providers for cleared applicants and refers applicants with findings to the appropriate division.

QUALIFICATIONS

Education and Experience: Bachelors degree in any field.
Substitution of Experience for Education: Qualifying full-time professional experience in background investigations any legal field law enforcement or related work may be substituted for the required education on a year-for-year basis.

Necessary Special Qualifications: Applicants for this class must:

Have a good moral character as determined by a background check.
Complete a criminal history disclosure form in a manner approved by the appointing authority.
Agree to release all records involving their criminal history to the appointing authority.
Supply a fingerprint sample in a manner prescribed by our background check provider for a fingerprint-based criminal history records check.

COMPETENCIES

Decision Quality
Resourcefulness
Collaborates
Communicates Effectively
Situational Adaptability

KNOWLEDGE

Customer and Personal Service
Law and Government

SKILLS

Active Learning and Listening
Critical Thinking
Complex Problem Solving
Judgment and Decision Making
Reading Comprehension

ABILITIES

Deductive Reasoning
Inductive Reasoning
Problem Sensitivity
Written Comprehension

TOOLS AND EQUIPMENT

General Office Equipment
Computer/Laptop

Job ID: 65218 Position: Background Specialist Department: TN DHS Location: 460 Ninth Avenue Smyrna Tennessee 37167 Duration: 12 Months This position will be on-site during the training period and then go to a hybrid schedule that is expected to be one day per week in the office. Job Title: Bac...