SSA Production Support

Chennai - India

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Role: SSA - Production Support
Experience: 3 - 7 Years
Location: Chennai

Technical

Production environment support monitoring & troubleshooting.
Hands-on experience in L1/L2/L3 production support in a sizable installation.
Incident / Problem Management.
Change and Release Management
Capacity Management - Production Incident troubleshooting.
Problem Solving & Analytics.
Prod / NDR / DR etc. all setups.
Co-ordination with all internal teams (Including Business users).
Release deployment support.
MIS reporting
Software Testing from Operations perspective.

Required Skills

Oracle queries skillsets
Knowledge of Linux based OS concepts IPC Linux commands Java/C Shell Scripting.
Additional SQL-Server DBA Weblogic skillset if known is good-to-have.
Exposure to major deployment and migration projects.
Finance domain knowledge or BFSI (desired).
Knowledge of complete Maintenance and Operations.
Expertise in application monitoring concepts and Tools.
ITIL process understanding & Incident / Problem Management using internal tool.
Knowledge of various automation tool (ITRS Service NOW Control M etc)

Good to have.
Ability to perform independently with minimal supervision.
Good communication and interpersonal skills.
Attitude for continuous improvement of self & towards the work.

Required Skills:

Production supportLinuxSQLDBAJavaITILITRSServiceNowControlM

Role: SSA - Production SupportExperience: 3 - 7 YearsLocation: ChennaiTechnical Production environment support monitoring & troubleshooting. Hands-on experience in L1/L2/L3 production support in a sizable installation. Incident / Problem Management. Change and Release Management Capacity Management...