Larger Works Officer
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Job Location:
Bromsgrove - UK
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Closing Date:Monday 2ndJanuary 2026 at 9am
Interview Date: Monday12th January 2026 In person interviews
We have an exciting opportunity for a Larger Works Officer to join our team and play a vital role in ensuring that significant repairs property adaptions and damp and mould remediation across our housing stock are delivered to the highest standards!
The Role
This position is central tomaintainingsafe sustainable homes and improving the living conditions of our residents in line with the organisations values andobjectives. By combining technicalexpertisewith a strong customer focus the role ensures that every solution is practical cost effective and compliant with regulatory requirements.
You will:
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Ensure excellent customer satisfaction isachieved at all timesbymaintainingtimelyand informative communication with customers
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Take full responsibility for all referred larger repairs
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Effectively diagnose and schedule repairs both internally and externally to our housing stock providing resolutions and giving technical guidance whererequired
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Work closely with Customer Liaison officers to undertake pre and post quality inspections of all works ensuring customer handover and sign off
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Work collaboratively with otherbdhtteams to effectively deliver larger repairs and damp and condensation works.
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Liaise with the Building Surveyors and asset managementregardingelement & component replacements
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Update our housing management system withtimelyandaccurateinformationregardingrepairs delivery and customer communication
About you
We are looking for an experience and qualified construction professional who has / is:
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Minimum of 5 years experience within the construction industry preferably from a recognised trade background
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An excellent communicator and ensure that customer satisfaction is regarded as their highest priority
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Proficient in the use of basic IT systems
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Experience of working within the Residential Social Landlord Sector (Desirable)
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HNC/HND minimum in Building Construction or similarrecognisedqualification (Desirable)
What we can offer in return:
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32 days annual leave plus bank holidays
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Holiday purchase scheme buy up to anadditional5daysholiday per year
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Holiday buy back scheme bdhtwill buy up to 10 days holiday back from staff
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Teambudgetevery year to enjoy an afternoon out as a team
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Electric vehicle leasing scheme through Octopus Energy
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Pension scheme defined contributions pension administered by the Social Housing Pension Scheme (SHPS)
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Life insurance is available to members of the pension scheme
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Employee Assistance Programme
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Mental Health First Aiders
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Healthcare Cash Back Scheme Healthshield
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Retail discounts scheme
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Long Service Awards (given at 1 year 5 years and in increments of 5 years following this)
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Reimbursement for professional subscription fees
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Corporate Sponsorship opportunities
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Reimbursement for HRT pre-paid certificates
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Reimbursement for annual flu jab
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Free parking and refreshments
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Monthly staff compliments raffle
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Wellbeing calendar of events throughout the year
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Essential Mileage
Bdhtreserves the right to close vacancies before the stated closing date where the volume of applications is extremely high.
INDMED
The Company
BDHT employs 170people and is dedicated to providing excellent services to our customers by having excellent staff. We are very much a learning organisation. We have a major commitment to identifying transferable skills within our employees and creating opportunities for individuals to grow.
BDHT is a people based organisation and our people are actively encouraged to bring their whole selves to work. The things that are important to you become important to us too.
We believe in our people and actively support them based upon three core themes: Look after yourself Look after your colleagues and Look after the business.
We are a great employer who pays fairly and has excellent terms and conditions. But above all we absolutely recognise that good performance is linked to happy staff so we actively encourage fun and expect that it is part of the normal working day.
Our Values
Our Benefits
Pension Scheme
32 Days Annual Leave Plus Bank Holidays
Employee Assistance Programme
Agile Working
Mental Health First Aiders
Holiday Buy Back Scheme
Healthcare Cash Back Scheme
Our Gallery
Documents
Required Experience:
Unclear Seniority
Key Skills
- Construction Experience
- Lean
- Management Experience
- Process Improvement
- Conflict Management
- Experience Administering Injections
- SAP EWM
- OSHA
- Fireworks
- Guest Services
- Knowledge Management
- EHS
About Company
Customer Notice: We are updating our customer details, look out for the pink form in the post. If you would like to complete the form online click here We are aware of the poor service that customers have received on the Grounds Maintenance programme since March. We are truly sor ... View more
