Company: IIQAF Group
Industry: Hospitality
Location: Canada (On-site)
Job Type: Full-time / Permanent
Pay: CAD 40000.00 CAD 55000.00 per year
Job Overview
IIQAF Group is seeking a professional and customer-focused Hotel Front Desk Clerk to join our hospitality operations in Canada. As the first point of contact for guests you will play a key role in delivering outstanding guest services front desk operations and reservation support while ensuring a smooth check-in and check-out experience.
This role is ideal for individuals with strong customer service hotel reception and administrative skills who thrive in a fast-paced hospitality environment.
Key Responsibilities
- Greet guests and manage hotel check-in and check-out procedures
- Handle reservations room assignments and guest inquiries
- Provide accurate information about hotel services amenities and local attractions
- Process payments invoices and front desk transactions
- Maintain accurate records using hotel management and PMS systems
- Respond to guest concerns professionally to ensure guest satisfaction
- Coordinate with housekeeping and maintenance teams regarding room status
- Follow hospitality standards safety policies and company procedures
Required Skills & Qualifications
- Experience as a Hotel Front Desk Clerk Front Desk Agent or Receptionist
- Strong customer service and communication skills
- Knowledge of hotel front desk operations and reservation systems
- Ability to multitask in a fast-paced hospitality environment
- Professional appearance and positive attitude
- Basic computer and PMS system proficiency
Preferred Qualifications
- Experience in hotels resorts or hospitality environments
- Familiarity with property management systems (PMS)
- Strong problem-solving and organizational skills
- Availability for rotating shifts nights weekends and holidays
Why Join IIQAF Group
- Competitive salary: CAD 40000 CAD 55000 per year
- Stable role in the Hospitality industry
- Career growth and professional development opportunities
- Supportive guest-focused work environment
Company: IIQAF GroupIndustry: HospitalityLocation: Canada (On-site)Job Type: Full-time / PermanentPay: CAD 40000.00 CAD 55000.00 per yearJob OverviewIIQAF Group is seeking a professional and customer-focused Hotel Front Desk Clerk to join our hospitality operations in Canada. As the first point of ...
Company: IIQAF Group
Industry: Hospitality
Location: Canada (On-site)
Job Type: Full-time / Permanent
Pay: CAD 40000.00 CAD 55000.00 per year
Job Overview
IIQAF Group is seeking a professional and customer-focused Hotel Front Desk Clerk to join our hospitality operations in Canada. As the first point of contact for guests you will play a key role in delivering outstanding guest services front desk operations and reservation support while ensuring a smooth check-in and check-out experience.
This role is ideal for individuals with strong customer service hotel reception and administrative skills who thrive in a fast-paced hospitality environment.
Key Responsibilities
- Greet guests and manage hotel check-in and check-out procedures
- Handle reservations room assignments and guest inquiries
- Provide accurate information about hotel services amenities and local attractions
- Process payments invoices and front desk transactions
- Maintain accurate records using hotel management and PMS systems
- Respond to guest concerns professionally to ensure guest satisfaction
- Coordinate with housekeeping and maintenance teams regarding room status
- Follow hospitality standards safety policies and company procedures
Required Skills & Qualifications
- Experience as a Hotel Front Desk Clerk Front Desk Agent or Receptionist
- Strong customer service and communication skills
- Knowledge of hotel front desk operations and reservation systems
- Ability to multitask in a fast-paced hospitality environment
- Professional appearance and positive attitude
- Basic computer and PMS system proficiency
Preferred Qualifications
- Experience in hotels resorts or hospitality environments
- Familiarity with property management systems (PMS)
- Strong problem-solving and organizational skills
- Availability for rotating shifts nights weekends and holidays
Why Join IIQAF Group
- Competitive salary: CAD 40000 CAD 55000 per year
- Stable role in the Hospitality industry
- Career growth and professional development opportunities
- Supportive guest-focused work environment
View more
View less