Client Services Manager
Share
Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
BAYADA at Bayhealth has an immediate opening for aClient Services Managerin our Dover DE Office.
If you are looking for an exciting career opportunity in a growing industry a Client Services Manager could be the position for you. BAYADA at Bayhealth believes that our clients and their families deserve home health care delivered with compassion excellence and reliability. We want you to apply your energy and skills in this dynamic entrepreneurial environment and become an integral part of a caring professional team that is instrumental in providing the highest quality care to our clients.
The Client Services Manager will:
- Provide superior customer service and quality home care
- Focus on managing coordination of client services and emergent scheduling issues
- Manage your Client Services Manager caseload while proactively growing it
- Build lasting relationships with clients referral sources payors and community organizations
- Develop strong communicative relationships with the team
- Maintain effective fiscal management of your caseload by monitoring metrics (admissions % Medicare referrals rejected by reason etc.)
- Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees
Qualifications for a Client Services Manager:
- Bachelor degree is required
- Prior knowledge of/experience with Medicare and OASIS a plus
- Prior medical office or home care experience preferred
- Prior supervisory experience a plus
- Demonstrated record of successfully taking on increased responsibility (goal achievement)
- Ambition to grow and advance beyond current position
- Strong computer skills required (electronic medical record)
- Excellent communication and interpersonal skills
Why Youll Love This Opportunity:
- Award-Winning Workplace:Proud to be recognized by Newsweek as a Best Place to Work for Diversity reflecting our commitment to creating an inclusive supportive environment.
- Weekly Pay Consistent weekly paychecks to keep your finances on track.
- Comprehensive Benefits Medical dental vision and more weve got you covered
- Work-Life Balance Enjoy a MondayFriday 8:30 AM 5:00 PM schedule.
- Career Growth Advancement opportunities to help you grow in your nursing career.
- Nonprofit Organization As a mission-driven nonprofit BAYADA at Bayhealth offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.
BAYADA at Bayhealth offers a comprehensive benefits plan that includes the following: Paid holidays vacation and sick leave vision dental and medical health plans employer paid life insurance 401k with company match direct deposit and employee assistance program. To learn more about BAYADA Benefits click here.
#LIRX
As an accredited regulated certified and licensed home health care provider BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion excellence and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care Inc. and its associated entities and joint venture partners are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex race color age disability pregnancy or maternity sexual orientation gender identity citizenship status military status or any other similarly protected status in accordance with federal state and local laws. Hence we strongly encourage applications from people with these identities or who are members of other marginalized communities.
Required Experience:
Manager
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
A trusted, nonprofit, home health care agency with decades of experience providing up to 24/7 home care for elderly individuals, children, and adults of all ages.
