Internet Sales Call Center Representative
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Job Location:
Tallahassee, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
7 days ago
Vacancies:
1 Vacancy
Job Summary
Peter Boulware Toyota located in Tallahassee Florida is the volume dealership in the Big Bend area of Northern Florida. Our community minded family business is dedicated to providing truly exceptional customer service and this spirit of service extends to our family of team members. We invest in every member of the team in multiple ways. We seek professionals who are committed to enhancing the pursuit and maintenance of transportation needs for all customers in a manner resulting in customers identifying Peter Boulware Toyota as their standard of service.
What We Offer
- Opportunity for internal promotion and career growth with company
- Competitive pay plan
- Paid Time Off
- 401(k) retirement plan options
- Full benefits including voluntary short and long term disability
- Complimentary Life Insurance Policy
- Dental Insurance
- Health Insurance
- Vision Insurance
SUMMARY
The role of an Internet Sales and Leasing Associate is to promote the sellautomobiles by reaching out to and responding to customers former customers and potential customers. Internet Sales Specialist will receive monitor and respond to leads from the Sales team marketing Company website and other sources. Maintain the Customer Relationship Management(CRM) system.
Responsibilities
Manage incoming internet and phone inquiries and proactively pursue additional customer leads.
- Set appointments.
- Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions
- Provide superior customer service and achieve highest degree of customer satisfaction.
- Work in close partnership with management to provide appropriateinformation to the customer.
- Meet specified monthly targets and goals.
- Contribute to the overall success of the dealership by working with all customers teams and departments collaboratively and professionally
- Must feel comfortable learning and using scripts.
- Must have strong typing skills.
Automotive BDC Representative Preferred Skills and Experience:
- Prior customer relations or BDC/Call Center experience preferred but not required. We are willing to train and develop the right individual.
- High school diploma or GED equivalent.
- Excellent customer relationship skills.
- Self-starter motivated and success driven.
- Confident positive and high energy presence.
- Strong communication skills.
- Team-oriented with a desire to achieve both individual and collective goals.
Qualifications
- Previous phone and/or internet sales experience is a PLUS
- Must have a clean & valid drivers license
- Must be willing to submit to a drug screen prior to employment
- Enthusiastic with high energy throughout the sales workday
- Outgoing and friendly
- Quality customer service skills and sales track record
- Strong interpersonal and communications in-person and over the phone
- Persuasive and able to overcome customer objections during the sales process
- Proficient in basic business math including percentages
- Capable of learning and using Microsoft Office accounting software and proprietary sales programs
- Persistent competitive and good work ethic
- Focuses on the customers needs to enhance dealership and personal sales
- Updates job knowledge by participating in educational opportunities; reading manufacturers publications
- Demonstrated ability to continuously acquireadditional knowledge and skills
- Proficiency with customer service and product knowledge applications
We are anequalopportunityemployer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Intern
Key Skills
- Sales Experience
- B2B Sales
- Time Management
- Customer Service
- Cold Calling
- Retail Sales
- Territory Management
- Upselling
- Product Demos
- Outside Sales
- Medicare
- negotiation
About Company
About UsWelcome to Peter Boulware Collision!Peter Boulware Toyota located in Tallahassee, Florida is the volume dealership in the Big Bend area of Northern Flor...
