Shallow Subsidy Case Manager I

Shallow Subsidy Case Manager 1 (Entry Level) directs and facilitates the delivery of appropriate support services for participant households as indicated by relevant service modalities. Job duties include conducting needs-based and program eligibility assessments engaging in community outreach providing case management services and program-wide service coordination. Case Manager 1 (Entry Level) is charged with making demonstrable progress towards obtaining and applying knowledge and experience in field-relevant best practices and standards.

Essential Duties and Responsibilities

Provides case management services to Program Clients.

Responsible for identifying and serving the unique needs of participant households participating in Volunteers of America programs and utilizing screening and assessment tools and ensuring the completion of needs-based screenings.

Responsible for understanding and implementing their assigned program according to program funder and Volunteers of America standards and expectations.

Conducts community-wide outreach to identify eligible participant households presenting with substantial barriers to housing stability.

Supports team members by serving as a resource for analyzing and solving problems and staying abreast of current issues and theories within the field.

Attends orientations trainings education programs staff meetings community meetings conferences and workshops as requested and applicable to meet the needs of the position

May provide training and mentorship to team members and community stakeholders regarding best practices in relevant service models and practices.

Clearly documents all client interactions along with required eligibility and demographic information.

Performs duties in a professional manner by maintaining the confidentially of all information and by participating effectively within and across teams.

Participates in professional development activities to promote the development of knowledge and experience in field-relevant best practices and standards and makes demonstrable progress towards working in accordance with these practices and standards.

Performs all other duties as assigned.

Supervisory Responsibilities

N/A

Working Conditions and Physical Requirements

Travel throughout the programs service area is required on a regular basis.

Must be able to work in diverse and at times uncomfortable environments such as homeless shelters service facilities streets offices and all other locations as necessary to fulfill program objectives.

Bending Climbing Stooping Kneeling Reaching Crouching Squatting Lifting (30 to 50 pounds) Balancing Standing Sitting Hand/Foot motions Walking Seeing (Close and distant vision Detect Determine Perceive Identify Recognize Judge Observe Inspect Assess Estimate) Depth Perception Hearing/Listening Speaking/Shouting (Communicate Discern Convey Express Exchange) Use of Hands/Fingers (Grasping Holding Touching) Thinking Calculating Memory/Recall Exposure to Indoor and Outdoor environments

Position Type and Expected Hours of Work

Full-Time

Work hours may vary but are typically scheduled around a 40-hour workweek designed to fulfill program objectives with occasional overtime requirements.

Location

Attached to Veteran Supportive Services field office located in either Denver Greeley or Fort Collins.

Benefits (eligibility is based on job type/status)

Paid Holidays

Paid Time Off

Volunteer/Wellness Day

Tuition Assistance

Pension and 403b Retirement Plan

Health Dental Vision Pet Insurances

Life Insurance (Including Accidental Death & Dismemberment)

Accident Insurance

Employee Assistance/Work Life Balance Program

Employee Discount Program

LifeLock with Norton

Volunteers of America is an EEO/AA Employer

POSITION WILL REMAIN OPEN UNTIL FILLED

Veterans are strongly encouraged to apply

VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role please contact to begin the Interactive Process.

Competencies

Models core culture attributes of VOACO that include AIRS (Accountability Integrity Respect and Service).

Models and VOACOs three strategical critical virtues of HHS (Hungry Humble People Smart).

Minimum Qualifications of Position

Bachelors degree in human services social work or a closely related field or related experience.

Must possess a Colorado drivers license and state-mandated automobile insurance.

Must possess a personal vehicle that may be used for work-related travel (reimbursement for mileage is available).

Must complete agency and program credentialing within 12 weeks of hire and maintain credentialing standards thereafter.

Preferred Qualifications of Position

SOAR (SSI/SSDI Outreach Access and Recovery) Certification

Knowledge and Skills

Knowledge and skill in the application of Harm Reduction Critical Time Intervention Motivational Interviewing Trauma Informed Care and Housing First Principles.

Ability to respectfully and professionally serve individuals hailing from diverse backgrounds cultures ideologies and religions.

Ability to work and thrive within a diverse multicultural team environment.

Ability to take initiative and work independently.

Ability to communicate effectively verbally and in writing.

Ability to apply appropriate self-care in the face of often difficult and/or traumatic situations which commonly present while working with persons in need of services.