Window & Door Service Technician

Raleigh, WV - USA

Hourly Salary: $ 24 - 29

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Join Our Team at American Cedar & Millwork!

For more than 40 years American Cedar & Millwork has been a trusted name in premium building materials across the Mid-Atlantic. Our reputation is built on quality craftsmanship technical expertise and exceptional service and that service doesnt stop once a product is installed.

We are currently seeking a skilled detail-oriented Window & Door Service Technician to join our Raleigh team. This is a hands-on role for a professional who takes pride in solving problems supporting customers and delivering work that reflects the high standards ACM is known for.

Why Choose ACM

A Company That Cares

Our employees say it best:

Good people who CARE.
Leadership and coworkers feel like home.
The company works as a team. It makes you want to come to work.

At ACM youre not just filling a role youre joining a family-oriented team-driven workplace where your work is valued and your expertise respected.

Stability Support & Benefits

We offer a strong benefits package designed to support you on and off the job including:

Medical dental vision and life insurance
Paid time off and paid holidays
Volunteer leave
Paid family leave for lifes most important moments
Earned wage access
401(k) with company match

We believe taking care of our people is essential to taking care of our customers.

Built on Values

Everything we do is guided by our core values:
Integrity Quality Dedication Development Teamwork

We show up follow through and do things the right way every time.

About the Role:

As a Window & Door Service Technician you will work closely with our sales team vendors and customers to provide high-quality post-installation service and technical support. Youll be the trusted expert homeowners rely on diagnosing issues coordinating with manufacturers and ensuring each product performs as intended.

This role is ideal for someone with strong technical expertise excellent organization skills and the ability to communicate clearly and compassionately with customers.

Key Responsibilities:

Install and service screens balances glass sashes muntins and related components
Perform window and door adjustments cleaning and job site cleanup
Evaluate homeowner concerns and determine appropriate corrective solutions
Understand and apply proper installation methods and functional performance standards
Complete service work related to installation or manufacturing issues
Resolve service calls efficiently and accurately
Travel to customer homes to inspect and repair window and door products
Order parts and coordinate directly with manufacturers service departments
Complete warranty and service documentation accurately and on time

What Were Looking For:

Valid drivers license
Minimum five years of experience in window and door service
Background in window service door service or finish carpentry
Ability to lift up to 75 lbs and work safely from ladders
Self-motivated with a strong work ethic and pride in craftsmanship
Highly organized with strong attention to detail
Strong communication skills and the ability to interact with customers professionally and empathetically
Ability to pass pre-employment drug screening and background checks.

What We Provide:

Company-supplied service van
All required tools and equipment
Company cellphone and laptop
A supportive team and leadership that has your back

Join Us!

If youre a skilled service professional who values quality work strong teamwork and a company that genuinely cares about its people wed love to hear from you.

American Cedar & Millwork is an equal-opportunity employer and a drug-free workplace.

Required Experience:

Join Our Team at American Cedar & Millwork!For more than 40 years American Cedar & Millwork has been a trusted name in premium building materials across the Mid-Atlantic. Our reputation is built on quality craftsmanship technical expertise and exceptional service and that service doesnt stop once a...