Commercial & Digital Graduate

2026 Commercial & DigitalGraduate Programme

Location: Leicester

Welcome to Hastings Direct From our Group HR Director Pam Angel

Werea digital insurance provider with ambitious plans to become the best and biggest in the UK market.Wevemade huge investments in our data and tech capabilities over the past few years along with nurturing our 4Cs culture.Wereproud of the journeywereon as a company and know that our continued success will rely on the contribution of our talented colleagues.

We provide insurance for over4million customers but we know theres even bigger opportunity out there. The factyourenow reading this job advert meanswevetempted you to find out more about #lifeatHD we really hope you like what you see andyoulljoin us to share in the success of the exciting chapter that lies ahead.

Programmeoverview:

The Commercial Digital and Marketing department at Hastings Direct plays a pivotal role in driving the companys growth and innovation. Thedepartmentis responsible formanaging the end-to-end customer journey from acquisition to renewal throughcutting-edgedigital platformsandeffectivecommercialstrategies. With a strong focus on customer needs the team continuously refinescustomerexperiences addressing feedback to enhance clarity navigation and customer trust. This department is integral to Hastings Directs mission ofbeingBritainsbest digital insurer.

This two-yearprogrammeis designed to attract ourfuture Hastings leadersspanning the breadth ofourcommercial and digital departmentallowing you to gain hands-on experience.Theprogrammeis made up of three rotations.One of your rotations will be in a digital role where youwillsupport withoptimisingour digital journeys which are used by millions of customers each year.You will also spend one of your rotations in a commercial role where you will experience business casesandhelp deliver initiatives.Your final rotation could be within the following areas:

• Marketing

• Operations

• Product

• Proposition

• Claims

• And more...

Your leaderswill work with you to understand whichof theseteamswould bestcomplement yourprogramme& overall development.

Throughout your placement you will be supported by your team andprogrammeleads who will offer you leadership development and business acumen coaching. You will also undertake formal training to increase your awareness of the companyindustryand regulatory requirements.

Requirements:

• A degree in any discipline pendingin 2026orachieved within the last 2 years

• Hungry for knowledge curious and innovative

• An independent thinker; confident to constructively challenge and influence the status quo

• Works well with others as a team player

• Excellent communicator with strong organisational ability

• Considers commercial impact in all decision making and outcomes

• Experience with Microsoft Excel or similar numerical analysis tools

• Experience in a customer-service role is desirable but not essential

Unfortunately we cannot offer visa sponsorship for our graduateprogrammes meaning you will need to be able to prove you have right to work in the UKfor the full 2-year duration of the programme to beeligible.

As an organisation we embrace the use of AI as a powerful tool to support ourdata drivenambitions and enhance the way we work. The use of AI tools to help prepare your CV and cover letter ispermitted. However during the assessment process it is a requirement that all work be completed independently without AIassistance. This ensures that we can fairly evaluate each applicants own traits knowledge skills and abilities.Itsall about getting to know you.

Whatwelldo

• 15thDec 2026- Applications open: we will send you a link to completepsychometric testing via Harver

• 4thFeb2026- Applications close

• 9th 22ndFeb 2026 - If successfulyoullthen need to complete anadditionalassessment / video interview.Youllreceive a new web link for this.

• 5thMar 2026 - If successful we will invite you to anin-personAssessment Centrein Leicester

• 17thMar 2026 - In-PersonAssessment Centre in Leicester

Reward:

When you join Hastings Directyoullbe making a real contribution to our success. You deserve to share in that success so alongside a competitive and flexible salary we offer a benefits package that recognises and rewards your part in our growth.

• Salary -Starting salary will be 35000 with an increase to be put in place upon completion of year one of the programme.

• Flexible Working We champion a flexible and hybrid working approach within a reasonable commutable distance so please speak to your recruiter to discuss in more detail including days in the office and at home.

• Competitive Bonus Scheme(subject to company and personal performance)

• Healthcare cash planandprivate medical insurance

• Pensionmatched up to10%

• Free Mortgage Advice

• Access to theThrive mental health app

• Colleagueassistanceprogramme

• 25 days annual leaveandsocial eventsthroughout the year

Our 4Cs principles are simple: we believe by creating the right culture for ourcolleaguesand giving them the right tools to do their jobwelldeliver good outcomes for everycustomer helping us to grow thecompanyprofitably and sustainably and allowing us to invest in thecommunitieswe serve

We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. Wetreat customerslike we want to be treated - fairly respectfully and with their best interests at heart