Junior Account Manager

Junior Account Manager

Location: Sawston

Hours: Monday to Friday 37.5 hours (office based initially)

Salary: 25-29k bonus

A fast-growing global software company is seeking a Junior Account Manager to support customer success retention and commercial growth.

This role is ideal for someone who enjoys working with customers solving problems and developing commercial skills. You will support existing client accounts help identify opportunities to expand product usage and contribute directly to revenue and retention targets with training and guidance from experienced Account Managers.

Key Responsibilities

Maintain regular communication with clients via phone and email

Build strong relationships and understand customer needs

Identify opportunities to increase value through additional features or services

Support renewal upsell and account growth activity

Assist with product demonstrations and customer training

Help resolve customer queries by working with internal teams

Maintain accurate CRM records and documentation

Proactively engage at-risk or low-usage accounts

About You

Strong communication and telephone skills

Organised proactive and comfortable managing multiple client interactions

Customer-focused with a commercial mindset

Able to work independently and as part of a team

Keen to learn and develop a career in account management or sales

Desirable

CRM experience

Previous customer-facing sales or account management experience

Interest in technology and software

Curiosity about using AI tools to work more effectively

Whats on Offer

Supportive friendly team environment

Hands-on training and clear progression opportunities

Exposure to real sales conversations and commercial responsibility

Office-based role with some remote flexibility

If you are interested in the role of Junior Account Manager and feel that you have the relevant experience please contact your Recruitment Partner Lisa Logan at Unicorn Resourcing on or email

If this job isnt exactly right for you but youre looking for something new please contact us for a confidential career discussion.

Resourcing Limitedis acting as an Employment Agency in regard to this Permanentopportunity.