Director, Global Payroll

Delivery Hero continues to modernise its global People Operations ecosystem across 70 countries and 11 brands. We are building integrated compliant insight-driven payroll mobility immigration relocation and travel frameworks that remove complexity reduce fragmentation and create predictability for our teams and our employees.

We are looking for a Director Global Payroll who will continue the multi-year strategy already in motion: building global canonical data models strengthening controllership implementing scalable vendor architectures creating audit-ready processes and enabling healthier teams who operate with clarity care and expertise. This role will drive the next phase of operational maturity while staying close to people details execution and coaching.

The Director leads the transformation governance and operational maturity of the Global Payroll domains. The role acts as a domain-owning functional leader who advances a unified technology-enabled multi-country operating model. The Director ensures accuracy compliance data integrity and controllership while developing high-performing teams and scaling internal talent. The role blends hands-on technical depth with strategic leadership ensuring that the long-term transformation vision continues with discipline structure and heart.

• Execute and continuously mature the global strategy for Payroll Mobility Immigration and Travel ensuring stable implementation across the multi-country operating model while applying structured learning data-driven judgment and Delivery Heros leadership principles to refine execution without redefining the strategic direction.

• Apply and strengthen established governance compliance and controllership frameworks maintaining statutory accuracy internal-control discipline evidence traceability and regulatory readiness across 70 countries while identifying improvement opportunities that reinforce rather than redesign the existing strategic architecture.

• Oversee vendor systems and data architecture performance within the defined strategic boundaries ensuring SLA/OLA adherence platform stability and integration quality; evolving canonical data structures and validation rules to improve reliability auditability and operational predictability.

• Drive the execution of transformation and operational improvement plans delivering migrations vendor transitions platform enhancements and process changes with precision; safeguarding continuity during high-risk periods; and resolving escalations and cross-functional blockers by providing clarity ownership and technical depth.

• Develop and elevate teams across operations technical SMEs and compliance creating psychologically safe environments coaching through errors strengthening internal talent pipelines and enabling consistent customer-centric service delivery that reflects Delivery Heros leadership principles.

• Act as the accountable leader for a global sub-function ensuring alignment to functional priorities influencing cross-functional decision-making without redefining strategy simplifying fragmented landscapes and ensuring that Payroll Mobility Immigration and Travel operate predictably compliantly and in full fidelity to the approved global plan.

Qualifications :

Technical Skills

• Deep expertise in multi-country payroll operations statutory compliance and global mobility frameworks.

• Strong understanding of HRIS ERP payroll engines vendor ecosystems data architecture and audit requirements.

• Ability to design validations data schemas canonical models and ingestion rules.

• Literacy in transformation frameworks operating model design and governance structures.

• Capacity to interpret complex regulatory requirements and convert them into system rules controls and documentation.

Leadership & Behavioral Skills

• Demonstrated ability to lead transformation within a defined domain while maintaining operational stability.

• Strong coaching mentoring and talent-development orientation.

• Commitment to building internal capability and promoting from within.

• High emotional intelligence psychological safety leadership and people-first mindset.

• Clear communication style suited for senior stakeholders and technical teams.

• Ability to navigate ambiguity and provide clarity without micromanaging.

• High ownership resilience and long-term thinking.

Analytical & Problem-Solving Skills

• Strong analytical thinking pattern recognition scenario modelling and KPI design.

• Ability to challenge the data and interrogate assumptions when anecdotes diverge from metrics.

• Experience defining monitoring and reporting operational dashboards vendor scorecards and control maturity assessments.

Transformation & Change Skills

• Ability to drive change in environments with legacy processes high fragmentation or inconsistent vendor maturity.

• Experience leading multi-country transformation programs with clear milestones communication plans and risk controls.

Additional Information :

Ensuring you and all our Heroes are looked after happy and healthy is always on the menu. Because if youre in good shape then were in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 Educational Budget Language Courses Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful mind-boosting endorphins: Health Checkups Meditation Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it well help you with it: Employee Share Purchase Plan Sabbatical Bank  Public Transportation Ticket Discount Life & Accident Insurance Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers Food Vouchers Corporate Discounts. Courses.

• Wondering what relocating to Berlin is like In this article weve put together 10 things you should know about moving to Berlin  and how Delivery Hero can support you. You can also visit our relocation hub and check out more information about moving to Berlin.

• Ready to prepare for your interview Check out the list of the 5 most common interview questions and answers created in collaboration with our recruiters.

Ready to join our team If youre excited to grow collaborate and be part of the worlds leading delivery platform wed love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experiencejust let us know with an email to our Inclusion Officer at it in your application.

Severely disabled applicants with equal qualifications will be given preferential consideration.

Youre welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

Remote Work :

No

Employment Type :

Full-time