Rooms Division Manager

Rooms Division Manager is responsible for Housekeeping Front Office PBX Guest Relations and Resort Activities. Other responsibilities are:

• Demonstrate a profound understanding of how departmental operations intricately impact and contribute to realizing the propertys overarching financial objectives
• Develop and implement strategies to achieve or exceed budgeted goals
• Utilize financial tools to improve department profitability control expenses and enhance productivity
• Review staffing levels to align with guest service operational needs and financial objectives
• Utilize on-the-job training tools to train new team members and provide ongoing training as required
• Ensure fair and consistent administration of policies within the rooms division
• Oversee disciplinary procedures and documentation ensuring compliance with established policies
• Implement innovative strategies to maintain the highest levels of cleanliness and quality resort wide
• Monitor daily operations through tools such as HotSOS and REX to optimize productivity
• Actively participate in Inventory Management Meetings to contribute to effective resource allocation and expense control

Qualifications :

To excel in this role you must embody our core values of integrity passion and a strong work ethic. These values are essential to our success and we are looking for someone who shares our commitment.

• Strong leadership and team management skills
• Excellent understanding of hospitality industry standards and practices
• Familiarity with inventory management systems
• Minimum of one year of experience in housekeeping management
• Minimum of one year of experience in front office management
• Must be highly proficient in speaking reading and writing English. Must have intermediate to advanced computer skills such as data entry email management and Microsoft Office (Excel Word and Outlook). Prior experience with HotSOS property management system highly preferred

Additional Information :

Why Westgate

• Comprehensive health benefits medical dental and vision
• Paid Time Off (PTO) vacation sick and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life Disability Accident Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e. hotels cruise resorts restaurants entertainment etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility duty or qualification required. Duties responsibilities and activities may change at any time with or without notice.

Remote Work :

No

Employment Type :

Full-time