ISP Network Engineer
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Job Location:
Pittsburgh, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title:ISP Network Engineer
Based in Pittsburgh Pennsylvania DQE Communications delivers fast reliable fiber-optic Internet and data network services to businesses and carriers across Pennsylvania West Virginia and Maryland. Since our start in 1997 as a small dark fiber provider in the Pittsburgh area weve grown into one of the regions leading network service providers. Our fiber footprint and product offerings continue to expand but our focus remains the same providing secure dependable connectivity and building lasting relationships with our customers.
At DQE our culture is built around three core values: Service Trust and Urgency. We take pride in providing reliable service to our customers earning trust through integrity and accountability and acting with urgency to deliver results that make an impact. When you work with DQE you get more than a provider you get a team that cares about your business and works hard to find the best solution for you.
Job Summary:
DQE Communications is looking for an ISP Network Engineer. Our ideal candidate will serves as a technical leader and escalation point for complex network incidents and customer issues. This role is responsible for advanced troubleshooting lab-based replication of network events and driving resolution of service impacts across our addition to network support the engineer contributes to the design roadmap and implementation of DQEs Metro Ethernet IP transport and management networks. This position works cross-functionally with Product Management Engineering and Service Delivery teams to create enhance and support scalable high-performance services. Must be local to the Pittsburgh area. Hybrid work environment.
Key Responsibilities:
Required Skills & Abilities:
Education & Experience:
What We Offer:
Based in Pittsburgh Pennsylvania DQE Communications delivers fast reliable fiber-optic Internet and data network services to businesses and carriers across Pennsylvania West Virginia and Maryland. Since our start in 1997 as a small dark fiber provider in the Pittsburgh area weve grown into one of the regions leading network service providers. Our fiber footprint and product offerings continue to expand but our focus remains the same providing secure dependable connectivity and building lasting relationships with our customers.
At DQE our culture is built around three core values: Service Trust and Urgency. We take pride in providing reliable service to our customers earning trust through integrity and accountability and acting with urgency to deliver results that make an impact. When you work with DQE you get more than a provider you get a team that cares about your business and works hard to find the best solution for you.
Job Summary:
DQE Communications is looking for an ISP Network Engineer. Our ideal candidate will serves as a technical leader and escalation point for complex network incidents and customer issues. This role is responsible for advanced troubleshooting lab-based replication of network events and driving resolution of service impacts across our addition to network support the engineer contributes to the design roadmap and implementation of DQEs Metro Ethernet IP transport and management networks. This position works cross-functionally with Product Management Engineering and Service Delivery teams to create enhance and support scalable high-performance services. Must be local to the Pittsburgh area. Hybrid work environment.
Key Responsibilities:
- Monitor and analyze network performance and operational anomalies affecting end-customer connectivity.
- Serve as high level of escalation for customer technical support and NOC-reported alarms.
- Administer ISP core infrastructure including Juniper and Nokia routers DNS web servers and email servers.
- Design and implement customer IP/Transport network solutions including routers switches and firewalls.
- Lead and manage complex network projects including hardware specification testing proof-of-concept development and scheduling.
- Document and train Service Operations teams on network systems and operational procedures.
- Develop enterprise-grade ISP and Managed Service solutions tailored to customer requirements.
- Partner with Sales Engineering to streamline project workflows and engage with stakeholders on solution design and implementation.
- Support the development and launch of new network products and services.
Required Skills & Abilities:
- Ability to explain and communicate complex technical information to both technical and non-technical stakeholders.
- Strong collaboration skills and the ability to build consensus across multi-disciplinary teams.
- Expertise in troubleshooting and resolving complex network issues.
- Advanced experience with scripting or programming languages such as Python.
- Experience with network automation platforms and processes highly desired.
Education & Experience:
- Bachelors degree in Engineering Computer Science or a related technical field.
- 7 years of experience in networking telecommunications or related industries.
- Strong understanding of optical fiber characteristics and IP transport principles.
- Proven expertise in MPLS BGP iBGP OSPF QoS and Metro Ethernet technologies.
- Vendor-specific certifications (e.g. JNCIP CCNP JNCIE CCIE) required.
What We Offer:
- Healthcare
- Dental / Vision
- 401k
- Life Insurance
- Paid Time Off
- Holidays
- Hybrid Work Environment
Required Experience:
Senior IC
Key Skills
- Load Balancing
- Routing Protocols
- Network Administration
- Network Engineering
- BGP
- LAN
- Computer Networking
- IPsec
- OSPF
- Cisco ASA
- Juniper
- MPLS
About Company
DQE Communications is the premier provider of fiber-optic network services to businesses in Pittsburgh and across Western Pennsylvania.
