Sr. Product Designer

Calling all innovators - find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

At Clover we are committed to providing small businesses the tools technology and support they need to succeed and grow. Our solutions let you accept payments run your business and sell more. As part of Fiserv we come from a larger team of problem solvers that serve millions of businesses worldwide. That means that our Clover customers benefit from a wealth of experience technology and industry expertise.

What does a Senior Product Designer do at Clover
As a Senior Product Designer within the Clover Design team at Fiserv youll have a direct hand in enhancing the digital experience for our merchants and their customers by creating intuitive human-centered designs across various products and platforms. This position offers an exciting opportunity to collaborate with cross-functional teams and contribute to the overall product strategy and user experience.

You will work closely with fellow designers researchers product managers developers and other stakeholders to ensure that design solutions align with business goals and technical feasibility. You will apply best practices and systems thinking to drive innovation and growth for small and medium businesses and enterprises.

With your strong portfolio showcasing a range of in-market products and demonstrating a user-centered design approach youll have an exciting new opportunity to make future-forward payments products user-friendly and accessible for everyone.

What you will do:

Research and Testing

• Plan and conduct user research including interviews surveys and usability testing to gather insights on user needs behaviors and pain points.

• Analyze research findings to inform design decisions and create user personas and journey maps.

• Plan and conduct usability tests to evaluate design effectiveness as well as gather user feedback.

• Analyze test results to make data-driven recommendations for design improvements.

Product Design and UX

• Create wireframes concept designs prototypes and product specifications that effectively communicate design solutions and the rationale behind them.

• Collaborate with the Director of Product Design and other team members to iterate on designs based on feedback and usability testing results.

• Maintain comprehensive design documentation including annotated design specifications journeys product maps and user flows to ensure clarity and consistency across projects.

Collaboration and Innovation

• Participate in design reviews and provide constructive feedback to peers fostering a collaborative design environment.

• Present design concepts and rationale to stakeholders from across the product triad effectively communicating the value of user-centered design.

• Stay up-to-date with industry trends tools and best practices in UX design and share knowledge with the team to foster a culture of learning and innovation.

What you will need to have:

• 5 years of experience in user experience design preferably in a digital product environment.

• Bachelors degree in Design Human-Computer Interaction Psychology or a related field or an equivalent combination of education work or military experience.

• Experience designing products at various stages in an Agile environment in collaboration with product managers and engineering leads.

• Strong analytical and problem-solving skills an evidence-based approach comfort participating in a culture that values healthy and constructive debate.

• Excellent written and verbal communication collaboration and team building skills.

• Skill in quickly understanding customer needs and mental models observing how they interact with products and defining solutions to address their pain points.

• Experience in planning and conducting user research.

• Proficiency with digital design and prototyping tools particularly Figma

• Thorough understanding of the constraints capabilities and conventions of designing for iOS Android and responsive web applications.

What is nice to have:

• Fintech/payments domain experience

• Experience working with AI technology and/or designing AI-powered products

• Mastery of advanced features of design and prototyping tools (e.g. Figma Make Adobe Creative Suite)

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including but not limited to F-1 (OPT CPT STEM) H-1B H-2 or TN or any candidate requiring sponsorship now or in the future will not be considered for this role.

Salary Range

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

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