About the Company
Village Optical is a well-established patient-focused optical clinic serving the Winnipeg community. Known for its collaborative culture and commitment to quality care the clinic is investing in leadership to strengthen operations support its team and elevate the patient experience.
The Position
Reporting to the clinic partners the Practice Manager provides overall leadership for day-to-day operations and serves as the key liaison between doctors and staff. This role has a strong focus on people leadership operational structure and cultural stewardship with support from an external subject matter expert during key initiatives.
Key Responsibilities:
Lead overall clinic operations and ensure a smooth high-quality patient experience.
Manage and develop staff through hiring onboarding coaching and performance reviews.
Act as the primary liaison between partners doctors and the broader team.
Support organizational improvements and clinic restructuring initiatives.
Maintain strong financial awareness including payroll oversight and pricing sensitivity.
Proactively identify and resolve operational or people-related issues.
Foster a collaborative supportive and high-performing clinic culture.
Qualifications:
Leadership experience in retail hospitality or professional office environments; healthcare experience is an asset.
Strong people-management and coaching skills.
High level of organization initiative and judgment.
Financial literacy; payroll experience (Payworks) is a strong asset.
Excellent communication and conflict-resolution skills.
French language skills considered an asset.
No formal education requirementexperience and leadership capability are key.
Team Leadership & Scope
The Practice Manager provides leadership across a large multi-disciplinary clinic team including doctors team leads assistant management and patient-facing staff. This role oversees day-to-day operations for approximately 25 team members supporting both clinical and retail functions while ensuring alignment accountability and a positive workplace culture.
Hours & Work Arrangement
This is a full-time in-office leadership role operating Monday to Friday during standard clinic hours. Occasional flexibility is required to support events or operational needs.
Compensation & Benefits
Village Optical offers competitive compensation along with a comprehensive benefits package that includes health and wellness coverage paid time off employee eyewear benefits professional development support and team-building initiatives.
For more information on this exciting opportunity please contactBraeden Demchukat Summit Search Group
Summit Search Group has a strong commitment to Diversity Equality and Inclusion. We strive for continuous development modeling inclusive behaviors and proactively managing bias throughout our process.
Required Experience:
Manager