Learning and Development Specialist

Mur-chol-uh-jee The science of company merch; the skill of creating and delivering custom-branded apparel and corporate gifts around the world.

Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel headwear drinkware gifts and accessories. We are family-owned people-powered and we are adding to our #MerchFam at our HQ in Plymouth MN. Come see why we are a three-time Star Tribune Top Workplaces award winner!

Merchology seeks a Learning and Development Specialist to join the People team. Reporting to the VP of People the Learning and Development Specialist is a critical role responsible for company-wide training strategy curriculum design and delivery of learning programs that enhance employee skills engagement and performance. This role oversees onboarding ongoing development documentation and knowledge management across all departments. As a key member of the People Team this position also supports core HR generalist activities including employee relations support benefits education compliance initiatives and People Team projects.

A successful Learning and Development Specialist will:

• Lead the design development and delivery of scalable training programs that support all functions of the organization including onboarding systems training professional skills leadership development and company processes.
• Update and create training content from scratch including presentations facilitator guides eLearning modules videos job aids and assessments.
• Maintain a consistent and engaging new-hire onboarding experience; manage onboarding schedules tools and tracking.
• Partner with department leaders to conduct training needs assessments and identify skill gaps across the organization.
• Evaluate the effectiveness of training programs using metrics feedback and performance outcomes; implement continual improvements.
• Ensure training materials stay up to date with business processes system enhancements and organizational priorities.
• Support and administer the Learning Management System (LMS) within Paylocity (Merchologys HRIS) including course setup assignments reporting and compliance tracking.
• Provide coaching guidance and support to leaders and SMEs who deliver or develop training content.
• Serve as a resource for employees and managers with questions about benefits and HR policies; assist in benefits education during onboarding and throughout the year.
• Support employee engagement initiatives culture programs and company events.
• Assist with HR compliance initiatives such as policy updates training requirements and documentation practices.
• Participate in employee relations intake or research.
• Help maintain accurate employee documentation and HRIS data as needed.
• Collaborate with the People Team on DEI wellness communication and recognition programs.

• Bachelors degree or equivalent experience
• 3 years experience in learning & development training HR or a related field.
• Demonstrated ability to design training from scratch (not just deliver).
• Experience facilitating training for groups of all sizes and levels.
• Comfortable analyzing training effectiveness and using data to recommend improvements.
• Strong proficiency in Microsoft Office products especially Power Point and Excel.
• Strong proficiency in an LMS within an HRIS (e.g. Paylocity).
• Excellent communication (written and verbal) and presentation skills.
• Ability to build relationships across departments and influence without authority.
• Strong organization project management and documentation skills.
• Able to multitask in a fast-paced team environment. Must be capable of effectively managing and prioritizing individual projects deadlines and tasks.
• Experience with eLearning tools (e.g. Articulate Canva Loom) and preferred collaboration tools.
• Preferred knowledge of creation of custom learning module GPT tools.

WHAT WE OFFER

In addition to an outstanding creative culture authentically nice people and interesting work we have:

• Competitive compensation: the estimated range for On-Target Earnings in this role is $68000 to $75000. On-Target Earnings consist of a combination of annual base pay and a variable target based on sales quota achievement
• Generous PTO (18 days per year)
• 8 company-paid holidays
• Hybrid work schedule for select departments
• 40 hours of paid volunteer time
• 401(k) with match
• Medical and dental insurance options spending account options including an HSA with employer match
• Company-paid life insurance
• Company-sponsored social events
• Premium brand partner discounts
• Employee-led events that include recognition wellness volunteering and DE&I

LOCATION

• 3000 Niagara Lane North Plymouth MN 55447
• Remote hybrid role: Two at-home days and three onsite days with Wednesday required (following completion of training period)

INDUSTRY

• Business to Business E-commerce and Apparel

Merchology is an equal opportunity employer and Disability-owned Business Enterprise. We celebrate diversity and are committed to a workplace where personal and professional growth are achieved through inclusion. If you require disability resources to submit your application please email for assistance.