Roles and Responsibilities:
Perform weekly and monthly property inventory counts.
Be a champion within the organization exemplify commitment to honesty integrity and responsible corporate behavior.
Assist internal and external customers via email or telephone with customer service excellence.
Participate in process improvement exercises as well as propose continuous improvement ideas.
General office maintenance such as supply ordering inventory replenishment records management and communication with facilities.
Utilize web-based and company proprietary programs for data entry and report procurement.
Be in compliance with and understand Minimum Internal Control Standards Company Brand Standards and Regulations set forth by the Mississippi Gaming Commission when performing daily tasks.
Be in compliance with department policies and procedures.
Retrieve and provide various documents upon requests from internal and external customers.
Ability to work with confidential and sensitive data.
Monitor and maintain customer service request queues to ensure Service Level Agreements are met.
File and organize paperwork for record retention.
Review paperwork for compliance with departmental policies and procedures.
Knowledge of and enforcement of industry laws and regulations; GAAP accounting
Ability to meet deadlines pertaining to legal inquiries compliance requests and internal/external requests.
Create and input data into excel spreadsheets
Assist key departments with conducting internal investigations related to alleged violations of company policies and procedures while upholding strict confidentiality
Assists with regulatory compliance matters.
Work under pressure in a fast-paced environment.
Provides direction training and support to coworkers.
Capacity to work independently with minimal direction.
Able to take responsibility for actions and outcomes; demonstrate dependability. and flexibility when the department is under challenging circumstances.
Ability to make educated decisions for the team.
Accurately enter data into multiple programs and systems.
Detail oriented when performing attribute testing audits.
Ability to meet hard deadlines pertaining to legal inquiries compliance requests and internal and external audit requests.
Process mail in payments for gaming monetary instruments.
Ability to work in the elements.
Review all completed work for accuracy and compliance.
Ownership of task completion for area of responsibility.
Report out accurate Service Level Agreements daily to the property department and leaders within CEBS.
Displays strong interpersonal skills and personal maturity.
Prioritize effectively to complete all tasks.
Exercise flexibility in covering other Finance roles and any tasks outside of the normal daily tasks as needed.
Meets the attendance guidelines of the job and adheres to regulatory departmental and company policies.
Enforce Project 21 policy and procedures by monitoring area for underage gamblers.
Other duties as assigned.
Qualifications:
Must possess or be able to obtain a Mississippi Gaming License.
Must be at least 21 years of age.
Maintain knowledge of current property events promotions and attractions.
Must be able to work independently with little supervision.
High School Diploma
At least two years of accounting/auditing related and customer service experience
One to two years of experience with mid to high level Casino related clerical functions
Experience with Microsoft Office Suite
Experience in Gaming Industry
Must be detail oriented and possess advanced math and problem-solving skills.
Must be able to lift and transport at least 20 pounds several times in a row.
Comfortable working in a fast paced dynamic environment.
Ability to work effectively in a team setting and independently.
Must present a well-groomed appearance.
Must adhere to uniform/appearance requirements.
Ability to appreciate and be friendly with all Harrahs Gulf Coast team members who are of various ethnic and cultural backgrounds.
Able to accept direction of Senior Leadership.
Physical Mental & Environmental Demands:
Able to read write and speak English sufficiently to perform job.
Available to work any shift holidays and weekends.
Must have manual dexterity to be able to operate the following equipment: computer telephone photo-copy machine high resolution scanner ten key printer and fax machine.
Required Experience:
IC
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