Generative AI Product Manager

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Cat Digital is the digital and technology arm of Caterpillar Inc. leveraging the latest technologies to build industry leading digital solutions for our customers and over 1.5 million connected assets worldwide our teams use data technology advanced analytics telematics and AI capabilities to help our customers build a better more sustainable world.

As the Generative AI Product Manager for Caterpillar you will lead the development integration and lifecycle management of AI-powered capabilities for Caterpillar machines. This role focuses on delivering multimodal voice-guided and context-aware experiences that enhance productivity safety and comfort through intelligent real-time assistance

You will oversee day-to-day activities and cross-functional teams supporting the design engineering testing and deployment of GEN AI agents tailored for heavy machinery environments. This includes managing the product roadmap aligning with enterprise AI governance and ensuring seamless integration with machine systems and digital platforms.

What You Will Do

Product Strategy & Roadmap

• Define and evolve the GEN AI product vision for operator-focused experiences aligned with Caterpillars AI Assistant roadmap and enterprise transformation goals.
• Drive prioritization of features such as voice interaction operator coaching real-time condition monitoring predictive maintenance and proactive safety alerts.

Cross-functional Leadership

• Collaborate with engineering UX data science and platform teams to deliver edge-deployed AI agents with low latency and high reliability.
• Partner with Cat Digital DPM and Cat Technology teams to ensure alignment with broader enterprise AI strategies.

Lifecycle Management

• Oversee the full lifecycle of GEN AI agents from ideation and prototyping to testing deployment and continuous improvement.
• Ensure compliance with governance frameworks security protocols and production readiness standards.

Customer & Dealer Enablement

• Champion user-centric design for operator interfaces enabling intuitive access to manuals troubleshooting guides and personalized recommendations.
• Support customer onboarding through embedded coaching and contextual guidance features.

Performance & Analytics

• Monitor agent performance usage patterns and feedback to inform enhancements and ensure measurable impact on operator efficiency and safety.

Innovation & R&D

• Lead proof-of-concept initiatives with external partners and internal teams to explore new GEN AI capabilities for heavy machinery applications.

What You Will Have

• Decision Making and Critical Thinking: Apply AI ethics and risk frameworks to guide decisions on agent behavior data usage and model selection.
• Effective Communications: Translate complex AI concepts into actionable insights for stakeholders across engineering product and field operations.
• Software Change Request Management: Manage change requests for AI agent configurations model updates and edge deployment protocols.
• Software Engineering: Lead development of AI agents using modular architectures ensuring flexibility in LLM selection and minimizing hallucinations.
• Software Product Business Knowledge: Understand the business impact of AI features on operator productivity safety and customer satisfaction.
• Software Product Management: Navigate ambiguity in emerging AI technologies balancing innovation with operational feasibility and compliance.
• Software Product Technical Knowledge: Deep familiarity with edge computing machine telemetry and integration with Caterpillars digital ecosystem.
• Marketing Strategy and Positioning: Position AI-enabled operator assistance as a transformative capability in Caterpillars product portfolio supporting upselling and customer retention.

Considerations For Top Candidates

• Experienced with Agile methodology.
• Experience managing product backlog.
• Experience working with BI tools such as PowerBI or Tableau.
• Experience with Python programming is a plus.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

Not ready to apply Join our Talent Community.