NCDIT System Administrator- Senior

Raleigh, WV - USA

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Position: Senior System Administrator
Location: Raleigh NC 27601
Client: State of North Carolina
Duration: 12 Months

Job Description: We are seeking a skilled Senior System Administrator to provide exceptional desktop support including troubleshooting software installations and PC maintenance. The ideal candidate will have a strong background in customer service and technical support with the ability to communicate effectively with both technical and non-technical users.

Key Responsibilities:

Troubleshoot and resolve customer issues while maintaining excellent customer service.
Utilize knowledge of Windows OS and M365 for effective support and collaboration.
Image and provision new hardware for customers while tracking onboarding activities.
Document all work in ServiceNow and follow asset management processes.
Collaborate with internal teams and assist with testing processes and software changes.

Required Technical Skills:

Proficient in Windows OS & M365 (5 years)
Experience with imaging/provisioning hardware (5 years)
Familiarity with MECM Active Directory Tanium Intune & Beyond Trust (3 years)
Basic knowledge of Macintosh devices and a willingness to learn (3 years)
Strong organizational skills and ability to manage customer requests effectively.

To Apply: Please send your resume to with the subject line Resume Submission for immediate attention.

Position: Senior System Administrator Location: Raleigh NC 27601 Client: State of North Carolina Duration: 12 Months Job Description: We are seeking a skilled Senior System Administrator to provide exceptional desktop support including troubleshooting software installations and PC maintenance. The i...