System Administrator- Senior
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Job Location:
Raleigh, WV - USA
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: System Administrator- Senior (788707)
Location: 109 E North St Raleigh NC (Onsite)
Duration: 12 Months Contract with possibility to extension
Job Description:
for activities such as troubleshooting software installs PC replacements imaging equipment inventories PC maintenance applying critical updates documenting tickets customer onboardings and off-boardings.
System Admin Mid-Level Contractor Job Description EEM Support
Support customers using good customer service skills including the ability to communicate to both technical and non-technical customers
Utilize moderate knowledge and demonstratable skills of Windows OS & M365 to support our customers & to work with internal teams
Image or provision new equipment hardware & provide to customer
Use strong organizational skills to track onboarding & shipping activities based on customer requests.
Follow asset management processes to ensure proper customer billing
Document work activities in ServiceNow
Testing Intune processes for Tier 3 team & providing feedback
Test upgrades and software changes
Install software following security & internal processes
Troubleshoot customer issues
Provide instruction while troubleshooting for remote customers
Assist with developing team processes & a knowledge base
Basic understanding of MECM Active Directory Tanium Intune & Beyond Trust
Basic knowledge of Macintosh Apple devices with a willingness to learn
Work with vendors on warranty cases
Collaborate with internal teams on technical issues
Work on special projects as needed
Support customers using good customer service skills including the ability to communicate to both technical and non-technical customers
Required
5
Years
Utilize moderate knowledge and demonstratable skills of Windows OS & M365 to support our customers & to work with internal teams
Required
5
Years
Image or provision new equipment hardware & provide to customer
Required
5
Years
Use strong organizational skills to track onboarding & shipping activities based on customer requests.
Required
5
Years
Follow asset management processes to ensure proper customer billing
Required
5
Years
Testing Intune processes for Tier 3 team & providing feedback
Required
5
Years
Test upgrades and software changes
Required
5
Years
Install software following security & internal processes
Required
5
Years
Basic understanding of MECM Active Directory Tanium Intune & Beyond
Required
3
Years
Basic knowledge of Macintosh Apple devices with a willingness to learn
Required
3
Years
Key Skills
- Active Directory
- VMware
- Computer Networking
- Microsoft Windows Server
- Solaris
- Windows
- Linux
- SAN
- System Administration
- Operating Systems
- Dns
- CentOS
