UX Designer

Chicago, IL - USA

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Must be onsite in Chicago and have Lead experience. I think the homerun candidate(s) will be local have 10 years and airline experience.

Must Haves:

Top 5 Skill sets
o SME/ Deep expertise in design principles visual systems and best practices including advanced layout typography and color theory
o Deep expertise in emerging UI trends tools and technologies with ability to evaluate and implement new approaches
o Extensive design experience for web mobile and emerging platforms

Nice to have skills or certifications:

o Airline or complex enterprise experience
o Advanced degree in design HCI or related field
o Experience with design research methodologies and user testing
o Familiarity with front-end technologies and development patterns across iOS Android and web platforms

Overview:
The Lead Designer UX will drive design excellence and strategic vision on Uniteds Customer UX team leading cross-functional design initiatives and mentoring design talent while elevating the quality of digital experiences across the travel journey. This role is responsible for setting design direction leading complex design projects managing stakeholder relationships and fostering a culture of design excellence while contributing to Uniteds design system and organizational design maturity.

Were looking for an experienced design leader who combines strategic thinking with hands-on craft excellence demonstrates strong leadership and mentoring capabilities and can drive design decisions that balance user needs with business objectives in a complex fast-paced environment.

Key Responsibilities:
Lead design strategy and vision: Define and communicate design strategy for complex multi-platform initiatives ensuring alignment with business goals and user needs across the travel ecosystem.
Mentor and develop design talent: Provide guidance feedback and career development support to junior and mid-level designers fostering growth and maintaining high design standards across the team.
Drive cross-functional collaboration and stakeholder management: Lead design discussions with senior stakeholders product managers and engineering leaders advocating for user-centered design decisions and managing competing priorities.
Oversee complex omnichannel experience design: Lead the design of sophisticated user journeys that span multiple touchpoints ensuring consistency and excellence across platforms devices and channels.
Establish design standards and governance: Define interaction patterns design principles and quality standards that guide team decisions and ensure scalable maintainable design solutions.
Lead prototyping and validation initiatives: Direct the creation of high-fidelity prototypes and design validation studies working with research teams to inform design decisions through user insights.
Champion design system evolution: Partner with the Atmos team to drive design system strategy contributing advanced patterns and establishing governance that promotes consistency and craft excellence.

Qualifications
Whats needed to succeed (Minimum Qualifications):
Bachelors degree in a relevant field (Human-Computer Interaction Information Design Communications Computer Systems Visual Design or related disciplines)
6-10 years of experience in UI/UX design with 3 years in a lead or senior design role
Proven experience leading design teams and mentoring designers
Portfolio demonstrating leadership in complex design projects strategic thinking and measurable business impact
Experience presenting design work and strategy to senior leadership and executive stakeholders
Deep expertise in emerging UI trends tools and technologies with ability to evaluate and implement new approaches
Advanced proficiency in digital design and prototyping tools (Figma Adobe Creative Cloud etc.)
Expert-level experience applying WCAG accessibility standards and advocating for inclusive design practices
Proven track record leading cross-functional initiatives with business analysts researchers developers and product owners
Experience with design strategy roadmap planning and resource allocation
Extensive design experience for web mobile and emerging platforms
Demonstrated ability to balance user advocacy with business constraints and technical
Exceptional verbal and written communication skills with ability to influence and align stakeholders
Strong leadership presence with ability to drive consensus and manage conflict
Experience managing multiple complex projects and teams while maintaining high attention to detail
Strategic problem-solving abilities with focus on scalable solutions

Must be onsite in Chicago and have Lead experience. I think the homerun candidate(s) will be local have 10 years and airline experience. Must Haves: Top 5 Skill sets o SME/ Deep expertise in design principles visual systems and best practices including advanced layout typography and color theory o D...

Must be onsite in Chicago and have Lead experience. I think the homerun candidate(s) will be local have 10 years and airline experience.

Must Haves:

Nice to have skills or certifications: