EB Operations Analyst Corporate Actions Processing

Kraków - Poland

Monthly Salary: Not Disclosed

Posted on: 19 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

General Description:

The role involves processing a range of highly specialized operations often requiring research or investigation beyond standard procedures. You will work in a dynamic environment where adaptability and problem-solving are key.

Key Responsibilities:

Client Instruction Management: Follow up on instructions received from clients and ensure accurate and timely processing.
Operational Processing: Handle daily deadlines payments distributions and reconciliations related to corporate actions.
Defect Resolution: Address operational defects promptly with a strong focus on risk and client satisfaction.
Escalation Handling: Act as the first escalation point for operational issues coordinating with internal teams to resolve discrepancies.
Communication: Maintain regular contact with agents depositories trustees and Client Service representatives.
Investigations: Follow up on defaults and complex restructuring cases.
Continuous Improvement: Contribute to process enhancements problem-solving sessions and operational reviews.
Training & Coaching: Support team members by sharing expertise and training on specific processes.

What We Are Looking For:

Good knowledge of banking products services and procedures.
Previous experience in Euroclear or a back-office banking environment.
Ability to manage multiple tasks and prioritize effectively under pressure.
Strong problem-solving skills and attention to detail.
Excellent communication skills and client-focused mindset.
Ability to handle risky operations and escalate issues appropriately.
Continuous improvement mindset and adaptability to unpredictable events.

Required Experience:

DescriptionGeneral Description:The role involves processing a range of highly specialized operations often requiring research or investigation beyond standard procedures. You will work in a dynamic environment where adaptability and problem-solving are key.Key Responsibilities:Client Instruction Man...