Senior Business Support Officer (Internal applicants only)

PLEASE NOTE THIS POST IS ONLY OPEN TO INTERNAL APPLICANTS

Organisation: Leicestershire County Council

Work Location: County Hall Glenfield Leicester LE3 8RA

Worker Category: Hybrid Worker

Salary: per annum (pro rata for part-time)

Working Hours: 37 per week

Contract Type: Secondment until 31^st March 2026

Closing Date: 17th December 2025

Interview Date(s): 30^th & 31^st December.

About the Role

An opportunity has arisen for a well-organised and resilient individual to join the Children and Family Services as a Senior Business Support Officer within the Business Support Team. The successful candidate will work with the Safeguarding Business Support Team and will be responsible for ensuring timeliness and efficiency within the team. The successful candidate will provide management oversight aligned with service goals and statutory requirements including liaising confidently with internal and external partners to ensure excellent service delivery.

The Safeguarding team has experienced significant recent changes and the successful candidate will be able to support the team effectively during change and will be able to drive further changes where required.

About You

To apply for this post you must respond to and evidence the following 7 essential criteria within your personal statement

• Have an NVQ 4 or equivalent experience in business administration. A Level in English Language or equivalent standard of written & spoken English.
• Have extensive administrative experience in a public or commercial setting.
• Have recent experience of supervising staff. Experience in workload management and work allocation with the confidence to run a large diverse team to cover for absence of Senior colleagues.
• Be able to work on your own initiative flexibly without direct supervision.
• Have experience in working under pressure to meet deadlines.
• Have experience in dealing with confidential and sensitive information.
• Have experience in using computerised databases and working with KPIs and data.

You must also have an understanding of and commitment toequality diversity and inclusion.

In addition we also expect you to shareour commitment to our valuesand will ask you to evidence when you have demonstrated them as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability.

Interested in Flexible Working

We are keen to support employees to balance their working life with other commitments. Therefore wherever possible we will consider working arrangements that suit an individuals personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role please contact the person named below. This may include requests for term-time working part-time hours compressed hours flexible start and finish times home/remote working etc.

Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Stylespage on our career site.

For more information or an informal discussionplease contact:

Holly Williams Service Manager - Business Services or Antoine Willie Business Manager - Operations

Email: /

How to Apply

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ Plus communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the About You section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the About You section above. For more information see the How to Applysection on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format please contact our Employee Service Centre by telephoning0(select option 2) or raising a ticket via our online portal: applying for this post you agree to ourTerms and Conditions.