Sales Operation Intern

About the Role:

The Pune Shared Services Centre was built to drive efficiencies inSales Operationsactivity and support the Americas DivisionalSalesTheatre with specialised focus on Salesforce data quality reporting and ensuring the requisite tools are provisioned. As aSales operationsanalyst this role will be an integral part in the shared service center responsible for responding to case load and inquiries from theSalesteams it supports.

What Youll Do:

• Support daily administration/cleanup of including Accounts Contacts Opportunities and Territory Assignments

• Help maintain data integrity in Salesforce

• Support thesales operationsteam in ETM (Enterprise Territory Management) and AOP (Annual Operating Plan) processes

• Assist with data analysis in Salesforce production and sandbox environments

• Maintain basic reports & dashboards on SFDC

• Create & Maintain existing and new SOPs for Data QualitySales Opsand TerritoryOps

• Help with territory and user hierarchy management

• Support the coordination betweenSales Operationsand Shared Services teams

What Youll Need:

• Currently pursuing Masters Degree in BusinessOperations Marketing or related field

• Basic understanding of(certification not required but interest in pursuing SFDC Admin certification)

• Creative thinker with strong analytical skills and problem-solving abilities

• Excellent communication skills with good command of written and spoken English

• Proficiency in MS Office especially Excel

• Quick learner with attention to detail

• Interested insales operationsand data management candidates should possess the ability to work effectively in a team environment have a basic understanding of business processes and demonstrate an eagerness to learn new tools and technologies.

• Hands on in using latest AI tools for prompting and solving queries like ChatGPT Gemini GenAI etc

• Rolling up sleeves attitude Can-do spirit

Preferred Skills/Requirements:

• Excellent team and interpersonal skills

• Clear analytical thinking

• Technology aware and proficient

• Customer service mindset with Problem-solving skills

• Good understanding of computer systems mobile devices and other tech products

• Strong problem solving skills and methodical troubleshooting are required

• Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution

• Familiarity with remote desktop applications

#LI-SG1

What You Can Expect:

• Remote-friendly and flexible work culture

• Market leader in compensation and equity awards

• Paid holidays (including birthday holidays) and 401k matching (where applicable)

• Professional development opportunities including workshops tech talks and Executive Speaker Series

• Assigned mentors from across the company for continuous support and feedback

• Participation in companywide initiatives including FalconFIT Wellness Programs and Employee Assistance Program

• Employee Networks geographic neighborhood groups and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Ownership of impactful projects that move the company forward

• Great Place to Work Certified across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race color creed ethnicity religion sex (including pregnancy or pregnancy-related medical conditions) sexual orientation gender identity marital or family status veteran status age national origin ancestry physical disability (including HIV and AIDS) mental disability medical condition genetic information membership or activity in a local human rights commission status with regard to public assistance or any other characteristic protected by law. We base all employment decisions--including recruitment selection training compensation benefits discipline promotions transfers lay-offs return from lay-off terminations and social/recreational programs--on valid job requirements.

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