We are seeking an experienced and motivated Front Desk Coordinator to join Lumino St Heliers on a full-time fixed-term basis to cover parental leave until 31 August 2026.
If you thrive in a fast-paced environment have outstanding organisational skills and bring previous dental experience wed love to hear from you.
What Youll Do:
- Welcome patients with a warm professional and friendly approach ensuring they feel comfortable and supported
- Coordinate appointment scheduling and manage the practice calendar to ensure smooth daily operations
- Maintain accurate and up-to-date patient records including personal details and treatment information
- Respond to patient enquiries in person online and over the phone delivering exceptional customer service
- Assist with financial processes such as processing payments managing insurance claims and discussing treatment costs
- Work closely with the clinical team to ensure seamless communication and efficient workflow between front office and treatment areas
- Contribute to the cleanliness organisation and presentation of the reception and front office areas
Qualifications :
- Previous dental or healthcare administration experience (preferred)
- Excellent verbal and written communication skills
- Strong customer service skills with the ability to empathise and engage with patients of all ages
- Outstanding organisational skills and attention to detail with the ability to multitask effectively
- Strong computer skills including experience with dental practice management systems
- A friendly positive and professional attitude even in high-pressure situations
- Proven ability to work collaboratively as part of a close-knit team
Additional Information :
We know your time is valuable so weve made the first step quick and easy. Once you apply youll receive an automatic email with a few simple questions. Its a relaxed chatno pressure! Answer at your convenience and as soon as we receive your responses well be in touch to keep the process moving quickly.
Check your inboxwere excited to connect with you!
Remote Work :
No
Employment Type :
Full-time
We are seeking an experienced and motivated Front Desk Coordinator to join Lumino St Heliers on a full-time fixed-term basis to cover parental leave until 31 August 2026.If you thrive in a fast-paced environment have outstanding organisational skills and bring previous dental experience wed love to ...
We are seeking an experienced and motivated Front Desk Coordinator to join Lumino St Heliers on a full-time fixed-term basis to cover parental leave until 31 August 2026.
If you thrive in a fast-paced environment have outstanding organisational skills and bring previous dental experience wed love to hear from you.
What Youll Do:
- Welcome patients with a warm professional and friendly approach ensuring they feel comfortable and supported
- Coordinate appointment scheduling and manage the practice calendar to ensure smooth daily operations
- Maintain accurate and up-to-date patient records including personal details and treatment information
- Respond to patient enquiries in person online and over the phone delivering exceptional customer service
- Assist with financial processes such as processing payments managing insurance claims and discussing treatment costs
- Work closely with the clinical team to ensure seamless communication and efficient workflow between front office and treatment areas
- Contribute to the cleanliness organisation and presentation of the reception and front office areas
Qualifications :
- Previous dental or healthcare administration experience (preferred)
- Excellent verbal and written communication skills
- Strong customer service skills with the ability to empathise and engage with patients of all ages
- Outstanding organisational skills and attention to detail with the ability to multitask effectively
- Strong computer skills including experience with dental practice management systems
- A friendly positive and professional attitude even in high-pressure situations
- Proven ability to work collaboratively as part of a close-knit team
Additional Information :
We know your time is valuable so weve made the first step quick and easy. Once you apply youll receive an automatic email with a few simple questions. Its a relaxed chatno pressure! Answer at your convenience and as soon as we receive your responses well be in touch to keep the process moving quickly.
Check your inboxwere excited to connect with you!
Remote Work :
No
Employment Type :
Full-time
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