Service Chain Operations Manager Senior REF4926I
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Job Location:
Any - Hungary
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Our future colleague
- is responsible for people operations budgets project delivery and strategy.
- plans and supervises the operating of the given type of services while maintaining respective service levels deadlines and budgetary limitations.
- coordinates the service delivery activities monitors the work progress and handles emerging problems and conflicts.
- works in close collaboration with lead service management involved and other connected units on developing and optimizing processes on priorities.
- participatse in projects development of new services or on demands.
- ensures that changes are implemented and incidents and problems are handled within the undertaken deadlines and at the contracted service levels.
Qualifications :
- At least 3 year of Operations Manager experience
- Experience in process mgmt. or application administration
- Experience with operation and technologies (preferred)
- Good knowledge of IT Service Management
- Experience with matrix organisational structure
- Good knowledge of Microsoft Excel and other office applications
- Good knowledge of MS Technologies
- Language knowledge: Business English and Business German
- Strong interpersonal skills;
- Good communication skills;
- Structural problem-solving abilities;
- Analytical skills and the ability to interpret;
- Agile methodology knowledge
Additional Information :
* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Customer Service
- ABAP
- Apps
- Electronics Engineering
- Large Account Management
- Client Services
About Company
The largest ICT employer in Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH w ... View more
