The Operations Delivery Analyst AI Focus will play a critical role in optimizing operational processes through data-driven insights and AI-powered solutions. This position supports the Operations Delivery team by analyzing workflows identifying automation opportunities and implementing AI tools to enhance efficiency scalability and service quality.
Key Responsibilities:
Process Analysis & Optimization:
- Assess current operational workflows and identify areas for improvement using data analytics and AI-driven insights.
- Develop and maintain process documentation and performance dashboards.
AI Integration & Automation:
- Collaborate with technology teams to implement AI-based tools for predictive analytics process automation and decision support.
- Monitor and evaluate AI solutions to ensure accuracy compliance and alignment with business objectives.
Data Management & Reporting:
- Collect clean and analyze operational data to generate actionable insights.
- Prepare regular reports and presentations for leadership on performance metrics and AI impact.
Stakeholder Collaboration:
- Work closely with Operations Delivery leadership IT and business units to align AI initiatives with strategic goals.
- Support change management and training for teams adopting AI-driven processes.
Risk & Compliance:
- Ensure AI implementations adhere to data privacy security and regulatory standards.
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
Qualifications :
Basic Qualifications:
2 years of relevant work experience and a Bachelors degree OR 5 years of relevant work experience
Preferred Qualifications:
3 or more years of work experience with a Bachelors Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters MBA JD MD)
Bachelors degree in Business Operations Management Data Science or related field.
Strong analytical skills with proficiency in data visualization tools (e.g. Power BI Tableau).
Familiarity with AI concepts machine learning basics and automation technologies (e.g. RPA NLP).
Excellent communication and stakeholder management skills.
Ability to work in a fast-paced cross-functional environment.
Proven track record of Project Management
Experience in operational process improvement or delivery management.
Hands-on experience with AI tools or platforms (e.g. Azure AI Python for data analysis).
Knowledge of SCRUM Lean Six Sigma or similar methodologies.
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
The Operations Delivery Analyst AI Focus will play a critical role in optimizing operational processes through data-driven insights and AI-powered solutions. This position supports the Operations Delivery team by analyzing workflows identifying automation opportunities and implementing AI tools to...
The Operations Delivery Analyst AI Focus will play a critical role in optimizing operational processes through data-driven insights and AI-powered solutions. This position supports the Operations Delivery team by analyzing workflows identifying automation opportunities and implementing AI tools to enhance efficiency scalability and service quality.
Key Responsibilities:
Process Analysis & Optimization:
- Assess current operational workflows and identify areas for improvement using data analytics and AI-driven insights.
- Develop and maintain process documentation and performance dashboards.
AI Integration & Automation:
- Collaborate with technology teams to implement AI-based tools for predictive analytics process automation and decision support.
- Monitor and evaluate AI solutions to ensure accuracy compliance and alignment with business objectives.
Data Management & Reporting:
- Collect clean and analyze operational data to generate actionable insights.
- Prepare regular reports and presentations for leadership on performance metrics and AI impact.
Stakeholder Collaboration:
- Work closely with Operations Delivery leadership IT and business units to align AI initiatives with strategic goals.
- Support change management and training for teams adopting AI-driven processes.
Risk & Compliance:
- Ensure AI implementations adhere to data privacy security and regulatory standards.
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
Qualifications :
Basic Qualifications:
2 years of relevant work experience and a Bachelors degree OR 5 years of relevant work experience
Preferred Qualifications:
3 or more years of work experience with a Bachelors Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters MBA JD MD)
Bachelors degree in Business Operations Management Data Science or related field.
Strong analytical skills with proficiency in data visualization tools (e.g. Power BI Tableau).
Familiarity with AI concepts machine learning basics and automation technologies (e.g. RPA NLP).
Excellent communication and stakeholder management skills.
Ability to work in a fast-paced cross-functional environment.
Proven track record of Project Management
Experience in operational process improvement or delivery management.
Hands-on experience with AI tools or platforms (e.g. Azure AI Python for data analysis).
Knowledge of SCRUM Lean Six Sigma or similar methodologies.
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
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