Housekeeping Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Housekeeping Manager is responsible for ensuring the highest standards of cleanliness guest comfort operational efficiency and team performance in line with hotel and Accor brand standards while optimising costs productivity and guest satisfaction.
Key Responsibilities:
Oversee daily housekeeping operations including guest rooms public areas laundry and back-of-house facilities.
Ensure rooms are prepared on time for arrivals VIPs and long-stay guests with appropriate amenities.
Conduct regular inspections to maintain cleanliness hygiene and maintenance standards.
Coordinate closely with Front Office Engineering and other departments.
Handle guest requests and complaints professionally ensuring service excellence.
Control housekeeping budgets operating costs payroll and inventory (linen uniforms supplies).
Drive productivity through efficient workforce planning multitasking and use of technology.
Identify cost-effective methods to support sustainable profit growth.
Recruit train coach and develop housekeeping staff to meet operational and brand standards.
Foster a motivated empowered and high-performing team culture.
Conduct performance appraisals and ensure compliance with policies safety and statutory requirements.
Maintain departmental SOPs budgets reports and vendor coordination.
Ensure adherence to hotel policies legal regulations and health & safety standards.
Demonstrate strong decision-making problem-solving and change management skills.
Promote teamwork continuous improvement and guest-centric service.
Represent hotel management professionally and support organisational goals.
Qualifications :
- Bachelors degree in Hospitality Management or equivalent.
- Minimum 6 years of housekeeping experience with 2 years at a management level
- Excellent reading writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Good working knowledge of MS Excel Word & PowerPoint
- High degree of professionalism with sound human resources management and business acumen capabilities.
Additional Information :
- Strong leadership and interpersonal skills.
- Excellent communication and customer contact skills.
- Results and service oriented with an eye for details.
- Ability to multi-task work well in stressful & high-pressure situations.
- A team player & builder.
- A motivator & self-starter.
- Well-presented and professionally groomed at all times.
- Ability to work independently and handle high-pressure situations.
- Flexibility to work varying shifts including weekends and holidays
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Hotel Experience
- Taleo
- Hospitality Experience
- Environmental Services
- Laundry
- Cleaning Experience
- Housekeeping Management
- OSHA
- Sanitation
- Team Management
- Leadership Experience
- Supervising Experience
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
