The role
The DPS reports to a Manager of the Document Production Unit and is expected to create a positive working relationship with team members in their group.
The duties of a DPS would cover the following:
- Document creation conversions formatting revisions clean up repair and indexing
- Presentation creation conversions formatting and revisions
- Spreadsheet creation conversions formatting revisions linking and archiving
- Document tables and automation including TOAs TOCs and cross referencing
- Template and form creation
- Merge and compare documents
- Mail merge and label creation
- Data entry and editing
- Client briefing
- Creating modifying and emailing files
- Quality checking for accuracy and formatting and editing services
There are two high level categories detailed below which describe the core activities of the DPS role:
Document production services:
- Providing an accurate and high quality document production service to fee earners using Clifford Chance Housestyle once all training programme completed
- Ensuring all work and projects are completed as per instructions from the client and /or specifications
- Staying within timelines and deadlines for the completion dates for projects. This requires good time management and organisational skills
- Excellent typing speeds
- Ability to quality check documents to ensure clients quality expectations are met within stipulated turnaround times
- Follow workflow processes as per the Standard Operating Procedures
- Notifying the Team Lead immediately when the deadline is likely to be missed
- Meet quality benchmarks
- Carry out work smoothly and efficiently
- Continue to develop speed accuracy and proof reading skills and responsible for downtime training objectives
- Maintain confidentiality of all client information
- Working collaboratively with team members to ensure the provision of first class support services to fee earners
Key personal attributes:
- A key attribute of a DPS success will be dependent on the positive and collaborative working relationships which they build with colleagues the Team Leads and the UK DP team
- Flexible in approach to increase of volume outside of shift hours
- Can demonstrate using own initiative / judgement
- Effective time management skills
- Professional approach to problem solving
- Good decision making abilities
- Strong communication skills are essential the ability to communicate clearly both orally and in writing
- Keen eye for detail
- Ability to adapt any process changes in minimal time period
- Able to deal with the pressures of high volumes
- Flexible and Service orientated
- Experience of working within a team and collaborating across team members whilst demonstrating silo working
Qualifications :
Your experience
- 2 years of experience in MS Word profile
- Minimum copy typing speed of 40 wpm
- Fluent in written and oral communication in English at all levels internally and externally
- Intermediate working knowledge of Microsoft Outlook and Microsoft Suite e.g. Word PowerPoint and Excel
- Intermediate to beginner experience with Adobe Acrobat / Adobe Suite
- Experience of meeting deadline prioritising a busy workload and working under pressure
- Previous experience within a legal environment and/or a customer service role would be an advantage
- Solid experience within a professional corporate services environment.
How we will support you
From your first day with us you will have varied opportunities to continuously grow and development your skills and knowledge. From formal training informal coaching and mentoring through to skills-based and technical training and on the job learning.
Additional Information :
Equal opportunities
At Clifford Chance we understand that our true asset is our people. Inclusion is good for our team and their families our firm and society.
We are committed to treating all employees and applicants fairly and equally regardless of their gender gender identity and expression marital or civil partnership status race colour national or ethnic origin social or economic background disability religious belief sexual orientation or age. This applies to recruitment and selection terms and conditions of employment including pay promotion training transfer and every other aspect of employment.
We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.
Our goal is to deliver an equality of opportunity an equality of aspiration and an equality of experience to everyone who works in our firm.
Find out more about our inclusive culture here.
Remote Work :
No
Employment Type :
Full-time
The roleThe DPS reports to a Manager of the Document Production Unit and is expected to create a positive working relationship with team members in their group.The duties of a DPS would cover the following:Document creation conversions formatting revisions clean up repair and indexingPresentation ...
The role
The DPS reports to a Manager of the Document Production Unit and is expected to create a positive working relationship with team members in their group.
The duties of a DPS would cover the following:
- Document creation conversions formatting revisions clean up repair and indexing
- Presentation creation conversions formatting and revisions
- Spreadsheet creation conversions formatting revisions linking and archiving
- Document tables and automation including TOAs TOCs and cross referencing
- Template and form creation
- Merge and compare documents
- Mail merge and label creation
- Data entry and editing
- Client briefing
- Creating modifying and emailing files
- Quality checking for accuracy and formatting and editing services
There are two high level categories detailed below which describe the core activities of the DPS role:
Document production services:
- Providing an accurate and high quality document production service to fee earners using Clifford Chance Housestyle once all training programme completed
- Ensuring all work and projects are completed as per instructions from the client and /or specifications
- Staying within timelines and deadlines for the completion dates for projects. This requires good time management and organisational skills
- Excellent typing speeds
- Ability to quality check documents to ensure clients quality expectations are met within stipulated turnaround times
- Follow workflow processes as per the Standard Operating Procedures
- Notifying the Team Lead immediately when the deadline is likely to be missed
- Meet quality benchmarks
- Carry out work smoothly and efficiently
- Continue to develop speed accuracy and proof reading skills and responsible for downtime training objectives
- Maintain confidentiality of all client information
- Working collaboratively with team members to ensure the provision of first class support services to fee earners
Key personal attributes:
- A key attribute of a DPS success will be dependent on the positive and collaborative working relationships which they build with colleagues the Team Leads and the UK DP team
- Flexible in approach to increase of volume outside of shift hours
- Can demonstrate using own initiative / judgement
- Effective time management skills
- Professional approach to problem solving
- Good decision making abilities
- Strong communication skills are essential the ability to communicate clearly both orally and in writing
- Keen eye for detail
- Ability to adapt any process changes in minimal time period
- Able to deal with the pressures of high volumes
- Flexible and Service orientated
- Experience of working within a team and collaborating across team members whilst demonstrating silo working
Qualifications :
Your experience
- 2 years of experience in MS Word profile
- Minimum copy typing speed of 40 wpm
- Fluent in written and oral communication in English at all levels internally and externally
- Intermediate working knowledge of Microsoft Outlook and Microsoft Suite e.g. Word PowerPoint and Excel
- Intermediate to beginner experience with Adobe Acrobat / Adobe Suite
- Experience of meeting deadline prioritising a busy workload and working under pressure
- Previous experience within a legal environment and/or a customer service role would be an advantage
- Solid experience within a professional corporate services environment.
How we will support you
From your first day with us you will have varied opportunities to continuously grow and development your skills and knowledge. From formal training informal coaching and mentoring through to skills-based and technical training and on the job learning.
Additional Information :
Equal opportunities
At Clifford Chance we understand that our true asset is our people. Inclusion is good for our team and their families our firm and society.
We are committed to treating all employees and applicants fairly and equally regardless of their gender gender identity and expression marital or civil partnership status race colour national or ethnic origin social or economic background disability religious belief sexual orientation or age. This applies to recruitment and selection terms and conditions of employment including pay promotion training transfer and every other aspect of employment.
We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.
Our goal is to deliver an equality of opportunity an equality of aspiration and an equality of experience to everyone who works in our firm.
Find out more about our inclusive culture here.
Remote Work :
No
Employment Type :
Full-time
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