Banking Specialist Client Onboarding & Offering Expert Team

Your Team

Banking Operations is a strategic Avaloq service line providing Banking Operations outsourcing services to banks. We are organized as a global Business Area running state-of-the art Back office services with industry leading automation quality and risk standards. Our highly skilled and experienced staff are covering the full suite of services including Securities Operations Cash Operations and Asset Servicing to name a few.

As a banking expert you will be part of Avaloqs global Banking Operations division (BO). With our services we are the back office for more than 30 banks globally and ensure their processes run smoothly compliantly and efficiently. You will join the Client Onboarding & Offering Team under the division responsible for Sales Projects Consultancy and Test Management.

As a Banking Operations Business Analyst you will play a pivotal role in ensuring the seamless support to prospects and new clients on their journey to become an Avaloq Banking Operations customer. Your expertise will be instrumental in supporting prospective clients onboarding new Banking Operations clients and providing valuable consultancy to existing Avaloq clients.

Your mission

• Prospect client support: Provide in-depth insights and guidance to prospective clients regarding Banking Operations services processes and over-arching market considerations. Understand client needs and tailor offers based on their specific requirements.
• Onboarding new clients: Collaborate with clients during the pre-project phase to define project scope objectives and deliverables. Creation of Banking Operations implementation plans and timelines.
• Project execution & post go-live: Lead the onboarding process ensuring successful implementation with a smooth transition into the run operations. You are responsible for the deliverables which include the like of workshops on process business cuts golden copy set up user acceptance test coordination go-live coordination and post implementation governance.
• Consultancy: Leverage your deep understanding of Back-office services and the financial industry to provide consultancy to on-premises software-as-a-service and banking operations-as-a-service Avaloq clients. Assist clients in resolving operational challenges and optimizing their front middle or back office operations.
  • Meet with assigned clients when needed and perform an initial assessment of a problematic situation requiring support
  • Drafting concise reports with recommendations and solutions with attention to a clients wishes capabilities and limitations
• Strategic projects: Engage in strategic initiatives aimed at improving the efficiency quality or customer experience within banking operations.
• Managing relationships with clients and stakeholders
• Ensure meaningful project structure and governance and the management of key stakeholders

Qualifications :

• Banking education Bachelors degree or equivalent with good knowledge of financial instruments and regulatory requirements
• 7 years work experience in the banking industry
• Excellent knowledge of Banking Operations services (e.g. Securities Operations Cash Operations Asset Servicing or Masterdata Management)
• Project management skills to manage multiple tasks and prioritize workload effectively
• Strong sense of responsibility and solutions oriented with high level of integrity and reliability
• Excellent communication (verbal and written) and interpersonal skills with the ability to collaborate effectively with cross-functional teams and to deliver in a fast-paced environment
• Good command of written and spoken English (any other language is a plus)
• Strong Microsoft Office Suite skills
• Adaptability and flexibility in case of occasional and time-limited support across locations aiming to cover specific tasks (e.g. post go-live stabilization)
• Positive pro-active and can-do attitude with a high level of integrity and reliability

You will get extra points for the following:

• Project management track record
• Strategy business development  
• German Italian and French knowledge is a plus 

Additional Information :

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices. 

In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. 

We hire compensate and promote regardless of origin age gender identity sexual orientation or any other fantastic traits that make us all unique we have done our best to write this advert in an inclusive and neutral way. 

Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies and any unsolicited candidate submissions will be exempt from any payment expectations.  

#LI-Hybrid

Remote Work :

No

Employment Type :

Full-time