As the Sales Advisor you are the friendly face that greet our customers and embody the heart of our brand.
Youll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk fitting rooms and throughout the shop floor youll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries replenishing stock and merchandising the latest garments on the shop floor.
Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm youll guide our customers through their journey offering genuine assistance and proactive service to uplift and inspire. Together in collaboration with your team youll create moments that matter.
While previous experience in customer service and familiarity with fabrics are nice to have theyre not mandatory.
Qualifications :
- Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
- Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
- Action-oriented: Proactive and driven to take initiative and get things done with quality.
- Strong communicator: You have a genuine interest in people communicate clearly and actively listen to understand others perspectives and needs.
- Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
- Brand enthusiast: You have a real passion for our brand and collection and love sharing that enthusiasm with customers.
- Schedule flexibility: Willing and able to work varied hours including evenings and weekends.
- Dutch and English language skills
Preferable but not mandatory
- Understanding of store operations & customer service skills from previous retail experience
- Confident in offering customers advice on fashion trends materials sizing etc
Additional Information :
- This is a part-time position with a contract of 30 hours a week.
- Closing Date: 28/12/2025
Benefits:
Were committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team youll enjoy a 25% staff discount across all H&M Group brandsavailable both in-store and online. Additionally every employee is included in our H&M Incentive Program (HIP) designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here.
In addition to this Antwerp-based colleagues also receive:
- A personal discount of 25% on all H&M Group brands
- A clothing allowance
- 13th month bonus
- Holiday pays
- HIP (retirement bonus) program.
- The possibility of taking meal vouchers
- 70% of public transport is covered
- Benefits at work
- Training
Remote Work :
No
Employment Type :
Part-time
As the Sales Advisor you are the friendly face that greet our customers and embody the heart of our brand.Youll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk fitting rooms and throughout the shop floor you...
As the Sales Advisor you are the friendly face that greet our customers and embody the heart of our brand.
Youll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk fitting rooms and throughout the shop floor youll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries replenishing stock and merchandising the latest garments on the shop floor.
Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm youll guide our customers through their journey offering genuine assistance and proactive service to uplift and inspire. Together in collaboration with your team youll create moments that matter.
While previous experience in customer service and familiarity with fabrics are nice to have theyre not mandatory.
Qualifications :
- Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
- Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
- Action-oriented: Proactive and driven to take initiative and get things done with quality.
- Strong communicator: You have a genuine interest in people communicate clearly and actively listen to understand others perspectives and needs.
- Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
- Brand enthusiast: You have a real passion for our brand and collection and love sharing that enthusiasm with customers.
- Schedule flexibility: Willing and able to work varied hours including evenings and weekends.
- Dutch and English language skills
Preferable but not mandatory
- Understanding of store operations & customer service skills from previous retail experience
- Confident in offering customers advice on fashion trends materials sizing etc
Additional Information :
- This is a part-time position with a contract of 30 hours a week.
- Closing Date: 28/12/2025
Benefits:
Were committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team youll enjoy a 25% staff discount across all H&M Group brandsavailable both in-store and online. Additionally every employee is included in our H&M Incentive Program (HIP) designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here.
In addition to this Antwerp-based colleagues also receive:
- A personal discount of 25% on all H&M Group brands
- A clothing allowance
- 13th month bonus
- Holiday pays
- HIP (retirement bonus) program.
- The possibility of taking meal vouchers
- 70% of public transport is covered
- Benefits at work
- Training
Remote Work :
No
Employment Type :
Part-time
View more
View less