Content Production Manager

We are looking for a Content Production Manager to lead a specialized team of Production Artists responsible for preparing digital content for the Cricut Design Space library (images templates ready-to-make projects fonts and licensed art).

This role is not just about keeping production moving; it is about owning a production plan using data to help drive decisions and continually improving quality and throughput. The ideal candidate is passionate about design tools process improvement and emerging design technology (AI) and knows how to turn business goals into clear measurable production outcomes.

As the Content Production Manager you will:

• Lead the Production Artist team - Set clear goals for output quality and timelines; provide day-to-day direction coaching and feedback; build a culture of support accountability and results.
• Own the production roadmap and delivery Translate campaigns launches and international needs into a production plan across fonts templates/projects images and licensed content; manage training capacity prioritize work and remove blockers to hit deadlines.
• Integrate AI and new tools Champion the use of AI and evolving tooling for Quality Control content checks and basic analysis; test new approaches gather feedback and iterate on workflows to help content scale.
• Improve processes tools and quality Simplify workflows reduce manual work and enforce QA standards for all content types; partner with Software UX and Engineering on work management tools QA checks tagging workflows and AI-assisted pipelines.
• Use data to inform decisions Define and track KPIs (throughput quality/defect rates coverage rework); regularly review dashboards and reports to spot trends bottlenecks and gaps and recommend course corrections to leadership.
• Partner cross-functionally Work closely with Production Engineering Licensing and international teams to support content production priorities launch timelines and strong content discovery in Design Space.

Qualifications :

• Bachelors degree and 7 years of relevant experience in content production operations or a related field including 5 years managing a team; or 10 years of directly related experience.
• Proven experience leading a production or operations team with clear KPIs and measurable results.
• High technical fluency with Adobe Creative Suite and at least one font or vector tool (e.g. FontLab Glyphs) plus a deep understanding of graphic design illustration and core design principles with a sharp eye for visual quality and consistency.
• Strong data literacy: comfortable using numbers and spreadsheets to interpret trends and adjust plans.
• Detail-oriented quality-driven problem solver with excellent communication skills and the ability to work effectively in a fast-paced ambiguous environment.
• Passion for crafting design and creative tools; experience with Cricut hardware (or similar company) and software is ideal.

Additional Information :

A Quick Note Before You Apply

Cricut is in a powerful chapter of transformation. Were evolving fastrefining our strategy growing our teams and raising the bar across the board. This is an incredible opportunity for the right kind of personbut its not for everyone.

Were looking for A-playerspeople who dont just meet expectations but consistently exceed them. If you thrive in dynamic environments and find joy in turning challenges into momentum keep reading.

Heres what makes someone a great fit for this role (and for this moment at Cricut):

You have a bias for urgency.
You dont wait for perfect clarity to take actionyou start learn and adjust. You believe that speed matters especially when paired with thoughtfulness. You ask: What can move forward today and push past inertia.

You set high standardsespecially for yourself.
Youre proud of your work and protective of your reputation. You take ownership deliver quality and dont cut corners. You hold yourself accountable without waiting to be asked.

You stay focused when things are moving fast.
You can identify what really matters and dont get distracted by noise. You prioritize well and manage your time wisely.

You collaborate like a pro.
You elevate the people around you communicate clearly and give thoughtful feedback. Youre low ego high outputand your team loves working with you.

What to Do Next: 

Please attach your resume including links to your portfolio where applicable. If you want to show your super powers in other ways include that information too. You can be sure that Cricut is an employer who values individuality equality and diversity so tell us what youre all about. If you are a Maker or a DIY enthusiast whether you think you are a good one or not we would love to hear about it when you send us your information!

At Cricut we celebrate inclusion and diversity. Cricut is an equal opportunity employer and makes employment decisions based on merit. Cricut prohibits discrimination based on race color religion sex sexual identity gender identity marital status veteran status nationality citizenship age disability medical condition pregnancy or any other unlawful consideration. All your information will be kept confidential according to EEO guidelines. Cricut participates in E-Verify.

Remote Work :

No

Employment Type :

Full-time