The Director of Housekeeper is responsible for the day-to-day operations and management of the Housekeeping Department at Sonoma Mission Inn & Spa which encompasses the following areas: the guestrooms and public areas; and the Laundry Department.
ESSENTAIL DUTIES AND RESPONSIBILITES include the following. Other duties may be assigned.
- Responsible for overall cleanliness of resort
- Financial Management of department
- Forecasting and budgeting for all departments under supervision
- Management of productivity standards for all housekeeping positions
- Building and maintaining of extraordinary Guest Service Standards
- Effective management of room inspection program
- Effective management of turn down program
- Purchasing and inventory control of all guest supplies
- Responsible for overall training and development efforts for department
- Responsible for all the timely and accurate execution of all inventories
- Upkeep of all Public Areas
- Operating Schedules: labor and coverage optimization against guidelines
- Maintain timely execution of employee performance appraisals.
- Coordination of all HR related paperwork for areas of responsibility
- Effective coaching counseling and recognition of all team members
- Establish and achieve quarterly and annual financial and operational performance objectives
Qualifications :
QUALIFICATIONS To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervision of a team of about 60 team members which includes all Housekeepers House attendants Laundry Attendants Public Area Attendants Housekeeping Coordinators and the Assistant Executive Housekeeper
- Excellent financial skills as related to planning and implementing
- Effective Leader and Manager.
- Outstanding time management and project management skills.
- Must be able to multitask.
- Effective training development and coaching skills.
- Ability to work effectively with people and make decisions.
- Ability to work in a busy and often stressful environment.
- Must be able to perform effectively in a team environment.
- Excellent communication skills.
- A minimum of 5 years Housekeeper Experience in a 4* resort or hotel.
- Previous Laundry management experience.
- Fluent spoken and written English
- A command of Spanish extremely beneficial
- Knowledge of Excel
- have worked in a union environment
- Payroll and Labor Management Experience
Salary Range $95000-$110000
Additional Information :
Fairmont Sonoma Mission Inn & Spa an elegant Spanish mission-style Inn boasts exceptional accommodation in the heart of Wine Country. As one big team community of service professionals we come together and work with a common purpose to welcome connect and serve others.
Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
The Director of Housekeeper is responsible for the day-to-day operations and management of the Housekeeping Department at Sonoma Mission Inn & Spa which encompasses the following areas: the guestrooms and public areas; and the Laundry Department.ESSENTAIL DUTIES AND RESPONSIBILITES include the follo...
The Director of Housekeeper is responsible for the day-to-day operations and management of the Housekeeping Department at Sonoma Mission Inn & Spa which encompasses the following areas: the guestrooms and public areas; and the Laundry Department.
ESSENTAIL DUTIES AND RESPONSIBILITES include the following. Other duties may be assigned.
- Responsible for overall cleanliness of resort
- Financial Management of department
- Forecasting and budgeting for all departments under supervision
- Management of productivity standards for all housekeeping positions
- Building and maintaining of extraordinary Guest Service Standards
- Effective management of room inspection program
- Effective management of turn down program
- Purchasing and inventory control of all guest supplies
- Responsible for overall training and development efforts for department
- Responsible for all the timely and accurate execution of all inventories
- Upkeep of all Public Areas
- Operating Schedules: labor and coverage optimization against guidelines
- Maintain timely execution of employee performance appraisals.
- Coordination of all HR related paperwork for areas of responsibility
- Effective coaching counseling and recognition of all team members
- Establish and achieve quarterly and annual financial and operational performance objectives
Qualifications :
QUALIFICATIONS To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervision of a team of about 60 team members which includes all Housekeepers House attendants Laundry Attendants Public Area Attendants Housekeeping Coordinators and the Assistant Executive Housekeeper
- Excellent financial skills as related to planning and implementing
- Effective Leader and Manager.
- Outstanding time management and project management skills.
- Must be able to multitask.
- Effective training development and coaching skills.
- Ability to work effectively with people and make decisions.
- Ability to work in a busy and often stressful environment.
- Must be able to perform effectively in a team environment.
- Excellent communication skills.
- A minimum of 5 years Housekeeper Experience in a 4* resort or hotel.
- Previous Laundry management experience.
- Fluent spoken and written English
- A command of Spanish extremely beneficial
- Knowledge of Excel
- have worked in a union environment
- Payroll and Labor Management Experience
Salary Range $95000-$110000
Additional Information :
Fairmont Sonoma Mission Inn & Spa an elegant Spanish mission-style Inn boasts exceptional accommodation in the heart of Wine Country. As one big team community of service professionals we come together and work with a common purpose to welcome connect and serve others.
Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
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