Account Representative
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Job Location:
Raleigh, WV - USA
Monthly Salary:
USD 50000 - 65000
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Account Representative
Full-Time Customer-Facing Growth-Focused Role
Location: Raleigh NC
Are you a people-first professional who loves building relationships solving problems and driving results Were looking for a motivated Account Representative to join our team and serve as the key connection point between our clients and our this role youll manage ongoing accounts support customer needs identify opportunities for growth and ensure every client receives outstanding service from start to finish.
This is a great opportunity for someone who is organized energetic and excited about contributing to a fast-paced environment where no two days are the same.
What Youll Do
Serve as the primary point of contact for a portfolio of clients or customers
Build strong trusting relationships through consistent communication and follow-up
Understand client needs challenges and goals to provide tailored recommendations
Manage account activity including renewals updates product education and service requests
Conduct outbound outreach to check in on accounts gather feedback and ensure satisfaction
Track performance metrics service issues and growth opportunities in the CRM
Support new client onboarding by ensuring smooth transitions and clear expectations
Collaborate with internal teams (sales operations support) to resolve issues quickly
Present product updates promotions or new service options to existing clients
Identify upsell and cross-sell opportunities that align with customer needs
Prepare reports meeting notes and account summaries for leadership
Maintain a high level of professionalism and responsiveness at all times
Who You Are
Strong communicator who enjoys working directly with clients
Organized reliable and comfortable juggling multiple accounts at once
Problem-solver with a customer-first mindset
Confident presenting products services and solutions to clients
Tech-savvy with the ability to learn new tools quickly
Motivated by hitting targets and helping clients succeed
A team player with a positive attitude and strong follow-through
Preferred but not required:
13 years in account management sales customer success or customer service
Experience with CRM platforms (HubSpot Salesforce Zoho etc.)
Background in marketing SaaS events or retail sales
What We Offer
Competitive pay structure
Clear growth path into Senior Account Representative or Account Manager roles
Hands-on training mentorship and ongoing professional development
Supportive collaborative team culture
Opportunities to take ownership and make an impact
Why Youll Love This Role
You get to build relationships solve problems and genuinely help people
Youll work in a role that blends customer experience with strategic growth
Every day brings new conversations challenges and rewards
Your contributions directly influence client satisfaction and company success
Required Skills:
salescustomercommunicationcustomer servicecustomer experience
Key Skills
- Business Development
- Sales Experience
- B2B Sales
- Time Management
- Customer Service
- Communication skills
- Cold Calling
- Math
- Retail Sales
- Account Management
- Outside Sales
- Relationship Management
