Community Program Manager
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Job Location:
Boston, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
POS-30506
We are seeking a highly motivated and experienced Community Program Manager to join our this role you will be instrumental in supporting our community through key projects programs and strategic initiatives while also contributing to various other community teams. Not a single day is the same in this role! We are looking for a Jack or Jill of all trades who can lead a project manage ambiguity loves change and is always up for a challenge.
Some of your responsibilities might include (but not limited to):
- Lead and manage community projects programs and initiatives - ensuring clear and timely updates to all stakeholders.
- Develop and implement support resources and enablement to assist community members.
- Track and report on key community metrics providing insights and recommendations for program optimization.
- Evaluating data across many channels (Looker GA4 platform analytics emerging AEO tools etc)
- Collaborate with internal teams (e.g. product engineering marketing) to ensure community needs are represented and addressed in project planning and execution.
- Organize and facilitate community events workshops and forums to foster engagement and gather insights.
- Monitor community sentiment and identify areas for improvement in migration support and overall program experience.
- Contribute to the development and execution of other community programs and initiatives as needed.
- Experience with scaling internal and external initiatives
Qualifications:
- 2 years proven experience in the community industry
- Project or program management experience
- Experience with utilizing AI in your day-to-day work activities
- Ability to work autonomously yet collaborate with many teams
- The ability to turn ambiguity into clear plans and timely deliverables
- Demonstrated experience in supporting communities through significant change (yes well ask for examples!)
- Excellent written and verbal communication skills with the ability to articulate complex information clearly and concisely.
- Strong interpersonal skills and a passion for building and nurturing communities.
- Ability to work collaboratively with cross-functional teams.
- Proactive organized and capable of managing many projects simultaneously
- Bonus: Sense of humor GSD and growth mindsets knows the HubSpot platform
Pay & Benefits
The cash compensation below includes base salary on-target commission for employees in eligible roles and annual bonus targets under HubSpots bonus plan for eligible addition to cash compensation some roles are eligible to participate in HubSpots equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills experience qualifications and other job-related reasons.
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpots compensation philosophy.
Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.
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We know the confidence gapand impostor syndrome can get in the way of meeting spectacular candidates so please dont hesitate to apply wed love to hear from you.
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At HubSpot we value both flexibility and connection. Whether youre a Remote employee or work from the Office we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team youll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.
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About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software integrations and resources customers need to connect marketing sales and service. HubSpots connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot bold is our baseline. Our employees around the globe move fast stay customer-obsessed and win together. Our culture is grounded in four commitments: Solve for the Customer Be Bold Learn Fast Align Adapt & Go! and Deliver with HEART. These commitments shape how we work lead and grow.
Recognized globally for our award-winning culture by Comparably Glassdoor Fortune and more HubSpot is headquartered in Cambridge MA with employees and offices around the world.
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Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
HubSpot develops cloud-based, inbound marketing software that allows businesses to transform the way that they market online.
