Technical Program Manager

San Jose, CA - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

WinWire technologies is looking for a Technical Program Manager with Azure / Cloud Data and Databricks to join our onsite delivery team to manage program which will have multiple projects for effective execution. Lead portfolio of customer projects for successful delivery. Provide overarching support and thought leadership to project teams provide value add and enable new business opportunities support account team for overall growth of the account. Be the face of WinWire and expected to manage customer communication efficiently manage expectations resolve conflict (internal external) and address escalations. Manage and drive executive review meeting with internal and external stakeholder (weekly monthly and quarterly). Mentor and coach the respective delivery team members.

SKILLS / EXPERIENCE

13 years of total experience with 5 years in managing large projects/ program in managing Azure Cloud Databricks and on-prem projects involving Microsoft technologies & tools complex/ large data volumes experience; Program/ Project Management Should have the ability to scale up and down as needed to execute the program/ project
Ability to manage & drive projects with metrics and data create structure and templates as necessary for project reviews
Ability to effectively drive execution and own responsibility for overall success of projects; Strong experience in an Onsite-Offshore model
Account Management Should have growth mindset to grow the account to the next level
Strategic Thinking Should be able to think strategically analyze data and present various options to the senior management/exec level
Team Player Should be able to collaborate with the multifunctional customer and WinWire team
Exec level communication Skills Should be able to articulate thoughts with the WinWire/Customer senior management
Social Skills Should be able to have a meaningful conversation and build a rapport at all levels with the customer
Managing Agile project execution using Azure; Good understanding of the validation/qualification processes in a regulated environment
Superior problem-solving skills leadership qualities influencing communicating and consulting skills team/interpersonal skills
Strong analytical and creative problem-solving skills; Strong organizational skills; works well under pressure and with minimal supervision
Degree in Computer Science or related stream from a reputable institution; Professional certifications preferred (PMI Scrum Master Kanban SAFe)

ESSENTIAL DUTIES AND RESPONSIBILITIES

Program Management

Be responsible for smooth execution of various development and support project streams at onsite and offshore
Connect with the Project team members for project Updates Risks and Issues on a weekly basis
Conduct regular connects with the customers point-of-contact for project feedback/issues/ escalation and establishing a good relationship
Participate in all the weekly project status review meetings with the customer
Be aware of customer delivery process and suggest necessary internal changes to the delivery process to align with the customers process
Support the hiring team with interview process and smooth onboarding of the selected candidate
Be WinWire project teams point of contact for project-specific follow-ups with customer

Account Management

Build and establish relationship with new contacts within and across departments at the customer location
Work with the customer and delivery team on any new opportunity in the Account and review the Opportunity closure plan
Proactively update the Sales/ Delivery Management team of any changes at the customer end
Initiate prepare and actively participate in the Monthly and Quarterly Business Review meeting with the customer
Manage P&L for the account with respect to Revenue Gross Margin and operational excellence covering the resource utilization bench and billing
Keep WinWire Management team updated of any customer escalation/ concerns/ issues at the project as well as account level
Initiate and track hiring request with the Hiring Team for all hiring positions (Projects and Consulting) for the account and be responsible for closure of the positions
Track and follow up on all the existing project extensions (EE) and get SOWs created in a timely manner

SKILLS / EXPERIENCE

13 years of total experience with 5 years in managing large projects/ program in managing Azure Cloud Databricks and on-prem projects involving Microsoft technologies & tools complex/ large data volumes experience; Program/ Project Management Should have the ability to scale up and down as needed to execute the program/ project
Ability to manage & drive projects with metrics and data create structure and templates as necessary for project reviews
Ability to effectively drive execution and own responsibility for overall success of projects; Strong experience in an Onsite-Offshore model
Account Management Should have growth mindset to grow the account to the next level
Strategic Thinking Should be able to think strategically analyze data and present various options to the senior management/exec level
Team Player Should be able to collaborate with the multifunctional customer and WinWire team
Exec level communication Skills Should be able to articulate thoughts with the WinWire/Customer senior management
Social Skills Should be able to have a meaningful conversation and build a rapport at all levels with the customer
Managing Agile project execution using Azure; Good understanding of the validation/qualification processes in a regulated environment
Superior problem-solving skills leadership qualities influencing communicating and consulting skills team/interpersonal skills
Strong analytical and creative problem-solving skills; Strong organizational skills; works well under pressure and with minimal supervision
Degree in Computer Science or related stream from a reputable institution; Professional certifications preferred (PMI Scrum Master Kanban SAFe)

ESSENTIAL DUTIES AND RESPONSIBILITIES

Program Management

Be responsible for smooth execution of various development and support project streams at onsite and offshore
Connect with the Project team members for project Updates Risks and Issues on a weekly basis
Conduct regular connects with the customers point-of-contact for project feedback/issues/ escalation and establishing a good relationship
Participate in all the weekly project status review meetings with the customer
Be aware of customer delivery process and suggest necessary internal changes to the delivery process to align with the customers process
Support the hiring team with interview process and smooth onboarding of the selected candidate
Be WinWire project teams point of contact for project-specific follow-ups with customer

Account Management

Build and establish relationship with new contacts within and across departments at the customer location
Work with the customer and delivery team on any new opportunity in the Account and review the Opportunity closure plan
Proactively update the Sales/ Delivery Management team of any changes at the customer end
Initiate prepare and actively participate in the Monthly and Quarterly Business Review meeting with the customer
Manage P&L for the account with respect to Revenue Gross Margin and operational excellence covering the resource utilization bench and billing
Keep WinWire Management team updated of any customer escalation/ concerns/ issues at the project as well as account level
Initiate and track hiring request with the Hiring Team for all hiring positions (Projects and Consulting) for the account and be responsible for closure of the positions
Track and follow up on all the existing project extensions (EE) and get SOWs created in a timely manner